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Congrats, Now Train Your Replacement

Jason Barrett

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Working in the sports radio industry is a privilege that some of us often take for granted. We get to play in the toy department of life and engage in spirited discussions that are often referred to by industry types as “soap opera for men” and have access to people that most of our friends would pay large sums of money to spend 2 minutes with. We’re not digging ditches or ripping shingles off of roofs and we’re not heading home after each shift talking about how much we dislike our jobs. Face it, we’re pretty lucky….and we get paid to do this!

jblarussaOver the past 10 years of my career I’ve taken road trips with Dan Patrick, talked about coaching and motivating people with Tony LaRussa and Rick Venturi, attended a barbecue at Steve Spagnuolo’s house, sat with Billy Beane and listened to his views on the business of baseball and shared a stage with former Raiders Head Coach Dennis Allen. To say I’ve been treated to some special experiences would be a massive understatement but that’s what you become accustomed to when you work in this industry.

While all of that may be fine and dandy and it showcases the extra perks of working in this industry, it’s not as rewarding as making an impact on the people you work with every day. Sure it looks sexy and it sounds cool when starting a conversation with your friends but in the grand scheme of things, does it really matter? Not really.

achieveIn my opinion, one thing that matters a great deal is something that not everyone is willing to do – pushing people to get better and to take on bigger career challenges! Not every relationship will be positive but I try to make sure that wherever I work, I leave behind more people who felt like they learned something from me than those who didn’t. If a few friendships are made along the way, that’s icing on the cake.

I’m aware that my personality and style isn’t everyone’s cup of tea and every strong leader with strong opinions is going to have critics and fans. I don’t worry about whether or not I’m liked or disliked or if people care to have beers with me outside the work place. My job is to coach people, make them better, deliver results, make sure they’re prepared for the next step in their careers, fight for the brands I represent and by doing that it often leads to earning the respect and trust of those I lead. When I head home each day, that’s what matters to me.

In this industry so many of us are conditioned to compete and it becomes very easy to fall into the trap of worrying about ourselves. We worry first about our own needs, our own paychecks, our ratings, meeting our sales budgets and how we’ll personally be impacted if something around us changes. It’s much harder to think about a co-worker and how we can play a larger role in helping them take the next step in their career.

jbdpCase in point, when I left the Dan Patrick Show to become the first Program Director for SportsTalk 950 in Philadelphia (now 97.5 The Fanatic), Dan wasn’t initially excited for me. He was concerned about how my departure would impact his show and I didn’t blame him. He had a very successful program on the biggest sports radio network in the country and as a team we were starting to gel. Once the smoke cleared and Dan saw that everything would be fine (and probably better, haha) he was able to genuinely wish me well.

That reaction out of people is natural but I believe that each of us sometimes need to be reminded of the bigger picture and how important it is to help someone take steps in their career rather than focus negative energy on how it may impact our own situations. If we’re good at what we do, we’ll be fine regardless of who’s around us. If we use our talents to grow those around us, it speaks even higher volumes about what you stand for as a professional and more importantly as a person.

scottcarlinThat leads me to the headline of this column and how I personally relate to it. In 2002 I was working in Poughkeepsie, NY paying my dues for radio station 1340/1390 ESPN Radio. We had one local afternoon show and I was producing and doing updates on it for about a year. I was making strides inside the workplace and enjoying my role and it led to my Operations Manager Scott Carlin and General Manager Bill Palmeri taking a liking to me.

One day I was called up to Scott’s office and he wanted to talk to me about how we could improve the radio station. Our PD/Afternoon Host had been let go earlier in the day and Scott was of the opinion that if I took on the PD role and afternoon host position we’d get better. I was honored that he and Bill believed in me enough to trust me leading the radio station and I saw it as a great growth step for my career and I gladly accepted the opportunity.

Right after Scott informed me of the salary and shook my hand, he uttered the following words “congratulations, now start training your replacement“. I was confused and asked him if he was referring to making sure we had a new producer and update guy in place to fill my old spot. He smiled and said “No. Make sure you get the next Programmer ready for us“.

jbwpdhConsidering I had worked hard to earn this position and had just been offered the job, I wasn’t thinking straight and the thought of getting someone else ready to do the job wasn’t sitting well. Scott then explained his rationale and once he spoke his piece it all made perfect sense. He told me he knew I’d one day go on to do bigger things and when that opportunity comes my way, it’ll be important for me to make sure that the place I leave behind is in capable hands. The building in Poughkeepsie wasn’t going to change locations so it was my responsibility to prepare others for future opportunities with the company.

I then told him I’d do my best to make sure we had great depth at the radio station and I’d focus my efforts on making sure I made those around me better. That conversation that day made a major impact on me because it taught me that what you leave behind matters and it also influences how people measure you and talk about you long after you’ve left a situation.

giffordSince that day, I have taken great pride in trying to help people advance their careers. When I worked at ESPN Radio as a Producer, I pushed my intern Amanda Gifford to become great. She had natural talent and a great way of communicating with people and she loved being challenged. While she was new to the business I wasn’t going to let that be an excuse to not make an impact. Because she worked her tail off and impressed those around her, she kept moving up the ladder. Today she’s a Program Director for ESPN Radio Network.

jbhossIn St. Louis, I spent 5 years working with Chris “Hoss” Neupert at two different radio stations. I challenged him to showcase his creativity and manage people and collaborated with him on numerous events and ideas. When I left 590 The Fan, KFNS he was named as my replacement and when I left 101 ESPN he wasn’t initially put in as PD but he’s in that position now and nothing makes me happier than seeing him kick ass and take names and knowing I played a small part in helping him reach that level.

jbcrowe2In San Francisco when we launched 95.7 The Game, I knew I needed a partner who understood my way of doing radio and had the passion and desire to run a station in the future. I convinced my former ESPN Radio colleague Jeremiah Crowe to leave Bristol and join me as the radio station’s Executive Producer. Over the next 4 years I challenged him again and again and it helped put him in position to earn a promotion to Assistant Program Director. He’s now ready to become a Program Director either here in San Francisco or somewhere else in the country.

smearAdditionally, some of my former producers have made great strides professionally. John Semar who worked for me at 101 ESPN in St. Louis and 95.7 The Game in San Francisco is now the Executive Producer of CBS Sports 920 in St. Louis. Ben Boyd who produced for me at 101 ESPN is the Executive Producer for KMOX in St. Louis. And my former afternoon producer at 95.7 The Game Kyle Englehart, now holds the Executive Producer title at XTRA Sports 1360 in San Diego.

benboydIn each of their cases, I’ve pushed for them to take on bigger challenges. When Ben came to me at 101 ESPN and asked what he should do when Sirius XM put a bigger opportunity on the table, I told him to take it, even if it meant leaving us where he’d done remarkable work. As it turned out, the Sirius XM situation didn’t last but Ben gained valuable experience from it, and that combined with his strong track record in St. Louis earned him a bigger role with KMOX.

In John’s case, I not only encouraged him to leave St. Louis and join me in San Francisco to take on the challenge of a different show and market, but when he decided St. Louis was where he wanted to live and work and his current boss Tim McKernan asked my advice on hiring him, I told Tim he’d be improving his company immediately by adding John. Tim elected to take my advice and hire John and their partnership has turned out to be very positive.

jbkyleWhen my fellow PD and good friend Brian Long reached out and asked for suggestions on strong candidates to become his right hand man in San Diego, I suggested Kyle without hesitation. Kyle was surprised when I called him to my office to tell him I recommended him for a job back home in San Diego and he was very appreciative that I had done so. While selfishly it would have benefited my station and afternoon show to have him stay, I had to think about what was best for his career. I had faith in my own abilities to create a solution that would keep the station and show in strong shape while allowing Kyle to take the next step in his career and everything has since worked out great for both parties.

parcellstreeSome of my staffs have heard me use the line “graveyards are full of irreplaceable men” and whether that’s ignorance or cockiness on my part can certainly be debated but I believe in the “next person up” mentality. You hear it often in pro football and I believe it translates to radio too. Find me an organization without depth and talented people ready to step up and I’ll show you a losing organization.

louholtztreeNobody is impossible to replace. However, you’ve got to develop your key people and your bench because if you don’t then you’ll never be your best and you won’t help your people reach their full potential. I can accept losing an employee to another company because they did great work and were presented with a growth opportunity. What I dislike is having to part ways with someone because they either didn’t get the job done or conducted themselves unprofessionally.

bryancoxI remember when I covered the NY Jets early in my career and I had a chat with Bryan Cox who told me that Bill Parcells was dogging him after he had an outstanding game. Parcells walked on to the practice field with two gas cans, one which was full and one which was empty. Bill told Bryan “you started as one of these, now you’re the other one, you figure out which one you are“.

Cox was pissed because he was coming off of a great game but the trick worked because he went out that Sunday and played a great game and the Jets won. The following week Bryan told Bill he could kiss him where the sun didn’t shine for suggesting he was on empty and Parcells loved it because he knew he had pushed his player to perform. However, he also gave Bryan some words of wisdom that stuck with me and I use when developing my radio teams.

coxHe told Bryan “never lose sight of the fact that every single day you’re competing for your spot. What you did last game doesn’t guarantee a strong result in the next one. If a day comes and I think your backup, his backup, another teams starter or another teams backup can do the job better than you, you’re not on this field. It’s your job to make sure you bring it every day and give me no reason to look for other alternatives“.

The point of those examples above isn’t to showcase how they’ve each had success in their careers nor is it to pat myself on the back for helping them. It’s to emphasize the importance of looking out for what’s best for your people and doing your part to help them be their very best, even if it means having to lose them at some point. I believe that when you do that and you show people that you care about them and their future, you get more respect and buy in from them. It also sends a strong message to the rest of your employees and other professionals that you’re the type of person worth going through a wall for.

relationshipsWe sometimes forget that people in this business go to work for other people, not companies. Life decisions are made based on who we like, trust, respect and feel we will gain something from. It isn’t just about money, although that sometimes blinds us when accepting positions. When someone comes to work for me, they enter into a partnership with me and the radio station I oversee. Yes the company has certain standards that need to be met and they issue a paycheck and benefits but the day to day decision making comes from the person you work for. That relationship normally dictates how long you stay in a position and whether or not you enjoy the experience.

Not everything I’ve done over the years has been endorsed by the companies I’ve worked for but the majority of my employers have respected and trusted my approach and I’ve been lucky more times than not to work for good companies and good people who empower me to make decisions. It’s then my job as a manager to make smart choices that are best for the brand and our people. I take both of those priorities very seriously and I treat them equally important.

jbburwellEven when I’ve parted ways with people in this business, it’s never personal unless someone wants it to be that way. In many cases I’ve worked with people multiple times. Case in point, the late and great Bryan Burwell worked for me twice in St. Louis. Bob Ramsey, Chris Neupert and Sara Dayley did as well. In San Francisco the same holds true for Mychael Urban, Dan Dibley, Drew Hoffar and Matt Steinmetz. If I believe someone can help the organization and they’ve conducted themselves professionally, regardless of the prior situation it’s my job to do what’s best for the radio station. If I think they can help us get better, I don’t hesitate to re-open the door.

strongpeepsIf there’s something to take away from this article it’s that I hope if you work in this industry that you recognize how important it is to make lasting impressions on people and lift them up to your level (and hopefully beyond it) rather than keeping them stagnant. A disruption is never ideal and maybe the solution won’t be as good but it’s not the end of the world or your career. If you’re smart, talented, willing to put the work in and help people improve, you’ll be just fine!

If you value those around you and challenge them to get better, they will. When they do, they’ll likely get scooped up or they’ll rise inside your company. Their job is to make sure they’ve prepared their replacement. Because as I learned in 2002, the building doesn’t relocate!

Barrett Blogs

BSM’s Black Friday SALE on BSM Summit Tickets is Underway!

Jason Barrett

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Each year I’m asked if there are ways to save money on tickets to the 2023 BSM Summit. I always answer yes but not everyone takes advantage of it. For those interested in doing so, here’s your shot.

For TODAY ONLY, individual tickets to the 2023 BSM Summit are reduced by $50.00. Two ticket and four ticket packages are also lowered at $50 per ticket. To secure your seat at a discounted price, just log on to BSMSummit.com. This sale ends tonight at 11:59pm ET.

If you’re flying to Los Angeles for the event, be sure to reserve your hotel room. Our hotel partner this year is the USC Hotel. It’s walking distance of our venue. Full details on hotel rooms can also be found via the conference website.

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Barrett Blogs

Mina Kimes, Bruce Gilbert, Mitch Rosen, and Stacey Kauffman Join the 2023 BSM Summit

“By the time we get to March, we should have somewhere between 40-60 participants involved in the conference.”

Jason Barrett

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The 2023 BSM Summit is returning to Los Angeles on March 21-22, 2023, live from the Founders Club at the Galen Center at the campus of the University of Southern California. Information on tickets and hotel rooms can be found at BSMSummit.com.

We’ve previously announced sixteen participants for our upcoming show, and I’m excited today to confirm the additions of four more more smart, successful professionals to be part of the event. Before I do that, I’d like to thank The Volume for signing on as our Badge sponsor, the Motor Racing Network for securing the gift bag sponsorship, and Bonneville International for coming on board as a Session sponsor. We do have some opportunities available but things are moving fast this year, so if you’re interested in being involved, email Stephanie Eads at Sales@BarrettSportsMedia.com.

Now let’s talk about a few of the speaker additions for the show.

First, I am thrilled to welcome ESPN’s Mina Kimes to the Summit for her first appearance. Mina and I had the pleasure recently of connecting on a podcast (go listen to it) and I’ve been a fan of her work for years. Her intellect, wit, football acumen, and likeability have served her well on television, podcasts, and in print. She’s excelled as an analyst on NFL Live and Rams preseason football games, as a former host of the ESPN Daily podcast, and her appearances on Around The Horn and previously on Highly Questionable and the Dan Le Batard Show were always entertaining. I’m looking forward to having Mina join FS1’s Joy Taylor and ESPN LA 710 PD Amanda Brown for an insightful conversation about the industry.

Next is another newcomer. I’m looking forward to having Audacy San Francisco and Sacramento Regional Vice President Stacey Kauffman in the building for our 2023 show. In addition to overseeing a number of music brands, Stacey also oversees a dominant news/talk outlet, and two sports radio brands. Among them are my former station 95.7 The Game in San Francisco, and ESPN 1320 in Sacramento. I’m looking forward to having her participate in our GM panel with Good Karma’s Sam Pines, iHeart’s Don Martin, and led by Bonneville’s Executive Vice President Scott Sutherland.

From there, it’s time to welcome back two of the sharpest sports radio minds in the business. Bruce Gilbert is the SVP of Sports for Westwood One and Cumulus Media. He’s seen and done it all on the local and national level and anytime he’s in the room to share his programming knowledge with attendees, everyone leaves the room smarter. I’m anticipating another great conversation on the state of sports radio, which FOX Sports Radio VP of programming Scott Shapiro will be a part of.

Another student of the game and one of the top programmers in the format today is 670 The Score in Chicago PD, Mitch Rosen. The former Mark Chernoff Award recipient and recently appointed VP of the BetQL Network juggles managing a top 3 market sports brand while being charged with moving an emerging sports betting network forward. Count on Mr. Rosen to offer his insights and opinions during another of our branding and programming discussions.

By the time we get to March, we should have somewhere between 40-60 participants involved in the conference. My focus now is on finalizing our business and digital sessions, research, tech and sports betting panels, securing our locations and sponsorships for the After Party and Kickoff Party, plus working out the details for a few high-profile executive appearances and a couple of surprises.

For those looking to attend and save a few dollars on tickets, we’ll be holding a special Black Friday Sale this Friday November 25th. Just log on to BSMSummit.com that day to save $50 on individual tickets. In addition, thanks to the generosity of voice talent extraordinaire Steve Kamer, we’ll be giving away 10 tickets leading up to the conference. Stay tuned for details on the giveaway in the months ahead.

Still to come is an announcement about our special ticket rate for college students looking to attend the show and learn. We also do an annual contest for college kids to attend the event for free which I’m hoping to have ready in the next few weeks. It’s also likely we’ll give away a few tickets to industry professionals leading up to Christmas, so keep an eye out.

If you work in the sports media industry and value making connections, celebrating those who create an impact, and learning about the business from folks who have experienced success, failure, and everything in between, the Summit is worth your time. I’m excited to have Mina, Bruce, Mitch and Stacey join us for the show, and look forward to spending a few days with the industry’s best and brightest this March! Hope to see you there.

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Barrett Blogs

Barrett Media is Making Changes To Better Serve Our Sports and News Media Readers

“We had the right plan of attack in 2020, but poor timing. So we’re learning from the past and adjusting for the future.”

Jason Barrett

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When I launched this website all I wanted to do was share news, insight and stories about broadcasters and brands. My love, passion and respect for this business is strong, and I know many of you reading this feel similar. I spent two great decades in radio watching how little attention was paid to those who played a big part in their audiences lives. The occasional clickbait story and contract drama would find their way into the newspapers but rarely did you learn about the twists and turns of a broadcaster’s career, their approach to content or the tactics and strategies needed to succeed in the industry. When personal reasons led me home to NY in 2015, I decided I was going to try my best to change that.

Since launching this brand, we’ve done a good job informing and entertaining media industry professionals, while also helping consulting clients and advertising partners improve their businesses. We’ve earned respect from the industry’s top stars, programming minds and mainstream media outlets, growing traffic from 50K per month to 500K and monthly social impressions from a few thousand to a few million. Along the way we’ve added conferences, rankings, podcasts, a member directory, and as I’ve said before, this is the best and most important work I’ve ever done, and I’m not interested in doing anything else.

If I’ve learned anything over seven years of operating a digital content company it’s that you need skill, strategy, passion, differentiating content, and good people to create impact. You also need luck, support, curiosity and an understanding of when to double down, cut bait or pivot. It’s why I added Stephanie Eads as our Director of Sales and hired additional editors, columnists and features reporters earlier this year. To run a brand like ours properly, time and investment are needed. We’ve consistently grown and continue to invest in our future, and it’s my hope that more groups will recognize the value we provide, and give greater consideration to marketing with us in the future.

But with growth comes challenges. Sometimes you can have the right idea but bad timing. I learned that when we launched Barrett News Media.

We introduced BNM in September 2020, two months before the election when emotions were high and COVID was a daily discussion. I wasn’t comfortable then of blending BNM and BSM content because I knew we’d built a trusted sports media resource, and I didn’t want to shrink one audience while trying to grow another. Given how personal the election and COVID became for folks, I knew the content mix would look and feel awkward on our site.

So we made the decision to start BNM with its own website. We ran the two brands independently and had the right plan of attack, but discovered that our timing wasn’t great.

The first nine months readership was light, which I expected since we were new and trying to build an audience from scratch. I believed in the long-term mission, which was why I stuck with it through all of the growing pains, but I also felt a responsibility to make sure our BNM writing team and the advertising partners we forged relationships with were being seen by as many people as possible. We continued with the original plan until May 2021 when after a number of back and forth debates, I finally agreed to merge the two sites. I figured if WFAN could thrive with Imus in the Morning and Mike and the Mad Dog in the afternoon, and the NY Times, LA Times, KOA, KMOX and numerous other newspaper and radio brands could find a way to blend sports and news/talk, then so could we.

And it worked.

We dove in and started to showcase both formats, building social channels and groups for each, growing newsletter databases, and with the addition of a few top notch writers, BNM began making bigger strides. Now featured under the BSM roof, the site looked bigger, the supply of daily content became massive, and our people were enjoying the increased attention.

Except now we had other issues. Too many stories meant many weren’t being read and more mistakes were slipping through the cracks. None of our crew strive to misspell a word or write a sloppy headline but when the staff and workload doubles and you’re trying to focus on two different formats, things can get missed. Hey, we’re all human.

Then a few other things happened that forced a larger discussion with my editors.

First, I thought about how much original material we were creating for BSM from our podcast network, Summit, Countdown to Coverage series, Meet the Market Managers, BSM Top 20, and began to ask myself ‘if we’re doing all of this for sports readers, what does that tell folks who read us for news?’ We then ran a survey to learn what people valued about our brand and though most of the feedback was excellent, I saw how strong the response was to our sports content, and how news had grown but felt second fiddle to those offering feedback.

Then, Andy Bloom wrote an interesting column explaining why radio hosts would be wise to stop talking about Donald Trump. It was the type of piece that should’ve been front and center on a news site all day but with 3 featured slots on the site and 7 original columns coming in that day, they couldn’t all be highlighted the way they sometimes should be. We’re actually going through that again today. That said, Andy’s column cut through. A few sports media folks didn’t like seeing it on the site, which wasn’t a surprise since Trump is a polarizing personality, but the content resonated well with the news/talk crowd.

National talk radio host Mike Gallagher was among the folks to see Andy’s piece, and he spent time on his show talking about the column. Mike’s segment was excellent, and when he referenced the article, he did the professional thing and credited our website – Barrett SPORTS Media. I was appreciative of Mike spending time on his program discussing our content but it was a reminder that we had news living under a sports roof and it deserved better than that.

I then read some of Pete Mundo, Doug Pucci and Rick Schultz’s columns and Jim Cryns’ features on Chris Ruddy, Phil Boyce, and David Santrella, and knew we were doing a lot of quality work but each time we produced stories, folks were reminded that it lived on a SPORTS site. I met a few folks who valued the site, recognized the increased focus we put on our news/talk coverage, and hoped we had plans to do more. Jim also received feedback along the lines of “good to see you guys finally in the news space, hope there’s more to come.”

Wanting to better understand our opportunities and challenges, I reviewed our workflow, looked at which content was hitting and missing the mark, thought about the increased relationships we’d worked hard to develop, and the short-term and long-term goals for BNM. I knew it was time to choose a path. Did I want to think short-term and keep everything under one roof to protect our current traffic and avoid disrupting people or was it smarter to look at the big picture and create a destination where news/talk media content could be prioritized rather than treated as BSM’s step-child?

Though I spent most of my career in sports media and established BSM first, it’s important to me to serve the news/talk media industry our very best. I want every news/talk executive, host, programmer, market manager, agent, producer, seller and advertiser to know this format matters to us. Hopefully you’ve seen that in the content we’ve created over the past two years. My goal is to deliver for news media professionals what we have for sports media folks and though that may be a tall order, we’re going to bust our asses to make it happen. To prove that this isn’t just lip service, here’s what we’re going to do.

Starting next Monday November 28th, we are relaunching BarrettNewsMedia.com. ALL new content produced by the BNM writing team will be available daily under that URL. For the first 70-days we will display news media columns from our BNM writers on both sites and support them with promotion across both of our brands social channels. The goal is to have the two sites running independent of each other by February 6, 2023.

Also starting on Monday November 28th, we will begin distributing the BNM Rundown newsletter 5 days per week. We’ve been sending out the Rundown every M-W-F since October 2021, but the time has come for us to send it out daily. With increased distribution comes two small adjustments. We will reduce our daily story count from 10 to 8 and make it a goal to deliver it to your inbox each day by 3pm ET. If you haven’t signed up to receive the Rundown, please do. You can click here to register. Be sure to scroll down past the 8@8 area.

Additionally, Barrett News Media is going to release its first edition of the BNM Top 20 of 2022. This will come out December 12-16 and 19-20. The category winners will be decided by more than 50 news/talk radio program directors and executives. Among the categories to be featured will be best Major/Mid Market Local morning, midday, and afternoon show, best Local News/Talk PD, best Local News/Talk Station, best National Talk Radio Show, and best Original Digital Show. The voting process with format decision makers begins today and will continue for two weeks. I’ve already got a number of people involved but if you work in an executive or programming role in the news/talk format and wish to be part of it, send an email to me at JBarrett@sportsradiopd.com.

We have one other big thing coming to Barrett News Media in 2023, which I will announce right after the BNM Top 20 on Wednesday December 21st. I’m sure news/talk professionals will like what we have planned but for now, it’ll have to be a month long tease. I promise though to pay it off.

Additionally, I’m always looking for industry folks who know and love the business and enjoy writing about it. If you’ve programmed, hosted, sold or reported in the news/talk world and have something to offer, email me. Also, if you’re a host, producer, programmer, executive, promotions or PR person and think something from your brand warrants coverage on our site, send it along. Most of what we write comes from listening to stations and digging across the web and social media. Receiving your press releases and getting a heads up on things you’re doing always helps.

If you’re a fan of BSM, this won’t affect you much. The only difference you’ll notice in the coming months is a gradual reduction of news media content on the BSM website and our social accounts sharing a little about both formats over the next two months until we’re officially split in February. We are also going to dabble a little more in marketing, research and tech content that serves both formats. If you’re a reader who enjoys both forms of our content, you’ll soon have BarrettSportsMedia.com for sports, and BarrettNewsMedia.com for news.

Our first two years in the news/talk space have been very productive but we’ve only scratched the surface. Starting November 28th, news takes center stage on BarrettNewsMedia.com and sports gets less crowded on BarrettSportsMedia.com. We had the right plan of attack in 2020, but poor timing. So we’re learning from the past and adjusting for the future. If we can count on you to remember two URL’s (add them to your bookmarks) and sign up for our newsletters, then you can count on us to continue delivering exceptional coverage of the industry you love. As always, thanks for the continued support. It makes everything we do worthwhile.

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