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Jeff Thurn is Growing With Sioux Falls

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One simple question is almost always guaranteed to be asked to anyone that walks into a radio station looking for a part-time job. “Do you have any experience?” Whether it’s in the sports radio field, or any other line of work, just about everyone reading this has been asked that at some point or another. Jeff Thurn was no different, as he walked across the street from a Nashville restaurant to WNSR, a local sports radio station in town.

Curiosity had gotten the better of him, as he stared at the station from his seat inside the restaurant, wondering if this was a venture he would enjoy. Never afraid to talk to a stranger, Thurn walked across the street and inside the station to find any opening available. Shortly after arriving, he was asked the same entry-level question that can sometimes decide if a person is either hired or quickly shown the door.

“Oh yeah, tons!” That’s how Thurn answered when asked if he had any experience in radio. In reality, he had never walked into a studio, uttered a word on the air, or even touched any equipment that related to the job. Sure, he had a lot of experience in sports and knew what he was talking about, but he was starting from the bottom in terms of his knowledge of a functioning radio show. Regardless, WNSR needed a producer for their coverage of Tennessee Titans training camp and a face stood before them that was willing to be a part of it. It’s entirely possible the station could have believed Thurn’s claim to experience in the business, because a week later, he was offered the position. 

Thurn and his wife were looking to move out of Minnesota. She had aspirations of grad school and he had one year of undergrad remaining. What they were sure of, is that they wanted to be somewhere together that offered a warmer climate. Meeting each other a couple of years earlier at the University of Minnesota, they narrowed down their possible destinations to Orlando, Atlanta and Nashville. As fate would have it, their trip to tour Nashville as their next home came with a job offer for Thurn. 

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Shortly after, in late July 2009, Thurn was at WNSR working his first sports radio job. After receiving a one-hour tutorial on how to operate the equipment he had never laid his hands on, Thurn was thrust into the middle of all action at the Tennessee Titans training camp. Players he had watched on television were walking by and interacting with him, all because it was part of the job.

Who cares if the limited role only paid slightly above minimum wage? He was in heaven. This was the coolest thing Thurn had ever done. 

Some hosts have to wait years for their first big break to happen. For Thurn, it may have only taken two weeks. After one of the hosts of the training camp show fell ill, Thurn grabbed a headset and put himself on the show. Working with Bill King and Joe Biddle at the time, Thurn impressed enough for WNSR to approach him about doing a weekend show. He was offered the opportunity to sell his own advertising for the time slot and make himself profitable to the station. 

For the next year, Thurn did his weekend show and flashed potential as an on-air host. After building up a decent clientele, he was bringing in enough money to the station for them to give him a show on weeknights.  

Once again, fate was on the side of Thurn and his new show, as Tennessee head coach Lane Kiffin resigned from his job and left for USC on the inaugural night of the show. The only evening sports radio show in Nashville, news cameras quickly swarmed to the studio to highlight what a couple of local hosts and callers were saying about the bombshell news. From there, the popularity of the show grew exponentially. People were now aware the show existed, just by the coverage they provided on one of the biggest Tennessee football stories in years. Sometimes, you catch a break. So far, Thurn had already caught a couple. 

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The night show continued to grow in popularity. So much, that it was voted the best sports radio show in Nashville against competitors in all other time slots. Truly, an impressive and rare feat for a show in the evening hours. Along with the show, Thurn’s popularity began to grow, as well. Bill King, a local radio icon in Nashville took note of this and offered Thurn a job as his producer from Sirius XM. The job offer was a no-brainer, as Thurn quickly accepted, but he also still wanted to do his evening show that had done so well in its time slot. The only issue, was that his show ended at 9:00 p.m. and was required to show up for King’s show at 4:00 a.m. Unless Thurn wanted to live like a zombie, he had to make a choice on which one to give up. 

Eventually, the opportunity to be with King and Sirius XM was too great to pass up. He resigned from his evening show at WNSR and pressed on as a full-time producer. During his two years with King, he discovered a love for college football that hasn’t went away since. Though the gig was fun and rewarding, Thurn couldn’t shake the feeling that he wanted to chase the dream of doing his own show again. He soon realized it was the next step he needed to take in his career. After reaching out to several contacts across the country, he was offered a job in Sioux Falls, SD at the ESPN affiliate in town. Oddly enough, that’s where Thurn grew up and went to high school. After going from Minneapolis to Nashville, he now had the opportunity to go back home. 

Sioux Falls, SD

It took a leap of faith to do it, but Thurn arrived at ESPN 99.1 in Sioux Falls in the year 2012, where he’s still at today. Since then, he’s never regretted the move for a second. Though a small market, he’s had the opportunity to cover events such as the Super Bowl, MLB All-Star Game and many other prime time events across the country. Thurn also has the ability to use his own original ideas on the show, a privilege some hosts would be jealous of. 

Thurn’s story is one that happiness in this business doesn’t have to come from just fame and a huge paycheck. Sure, we should all strive to be better and improve, but sometimes, the situation we’re in is one we take for granted. Jobs in bigger markets for less pay have often come available for Thurn, but he’s happy and his family his happy in a growing market. In his eyes, he’s totally content. 

Chasing after big aspirations isn’t a bad thing, but neither is choosing to be happy, either. 

You can hear Thurn every weekday on ESPN 99.1 from 3-6 CST. 

TM: Whether it’s a certain team or sport, is there one single topic that’s most relevant in Sioux Falls? 

JT: I would say that it’s two-fold. When it comes to college football, I would say Nebraska football leads the conversation. We’re actually the Huskers affiliate in the area. So, that’s a big one.

As far as the NFL is concerned, it’s the Vikings and Packers. We’re the Packer affiliate, but I’d probably say there’s more Vikings fans in the area. To have, what some people consider the greatest rivalry in the NFL, is great because you have a true split and get to hear from both sides. If the Vikings are terrible, you hear from more Packers fans and vice versa.

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At the end of the day, football drives the bus, I don’t care what part of the country you are. In the middle of the summer, we’re talking football, gearing up for the draft, we’re doing all those kinds of things. We do have a lot of Twins and Timberwolves fans, and we’ll go through those cycles, but football in this market, still drives the needle. 

TM: How critical is it to be involved in the community when doing radio in a market like Sioux Falls? 

JT: I think it’s huge, the thing about Sioux Falls, it’s crazy, because I grew up and went to high school here, but there was probably around 90,000 people. Now, in the metro area, there’s over 220,000 people. The two health entities, Sanford Health and Avera Health, are in an arms race to have the best sports performance things you can have.

There’s the Sanford Pentagon in town, which sits about 3,200 people. It’s housed college basketball games that have involved Oklahoma State, Iowa State, Colorado, this year it’s Oklahoma State and Nebraska that are playing here. It’s also held preseason games and Division 2 National Championships. At the event center, which seats 12,000 people and was built at the same time as the Pentagon, we’ve hosted Women’s Sweet 16, Regionals for college hockey, big time rodeos, the summer league tournament that draws the most women’s basketball fans for any weekend in the country and other great events. Growing up here, I would have never thought these things would exist around here like a G League team, which allows us to see a number of NBA guys come through here.

It’s crazy to see all the people that come through here, like Kirk Hinrich, Adam Thielen and Bob Knight, who have all recently been through. We’re involved in all of it, which makes it awesome. I host a lot of events for them. Sports Talk in Sioux Falls has really been taken up, not just because of us, but because of the growing community, because people have moved from all over.

Back in the day, you would have a sports talk host in town that would just report what’s going on locally. Now, people can actually voice their opinions about the NFL and everything else. Just in general, the media has grown, the sports community has grown and it’s so unique that we don’t have a team here. It’s totally different than a lot of other markets. 

TM: I think it’s awesome you get to travel to as much cool stuff as you do. But about that, where has your station benefitted from branching out from local stories, to sending you to cover the Super Bowl, MLB All-Star Game and other big events?

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JT: We still stay true to the local stuff, including a big emphasis on live broadcasts for teams in the area and the regional teams that people care about, the Huskers, Packers, Vikings and Twins. But I’ve noticed, for example, if we post an article on a regional story or national story that involves the NFL, our page clicks will be way more than if we post something on Augustana University, which is a D2 school. That’s just something we’ve noticed, over the years, in terms of interest on the digital side.

On the air, we still have the local coaches on the show every week, it just doesn’t bring up the same sort of conversations, because those schools aren’t Ohio State that have 100,000 people on Saturday that are showing up. Augustana may only have 3,000 people show up to their games, so if you think about that from the perspective of how many people are listening to your show, knowing you’re only getting a percentage of that number, versus all the people that are NFL and MLB fans, I just think for our market it makes more sense to go more towards what people really care about.

One response we get a lot from listeners is that they’re really impressed with the guests we get on our show. They tune in because we hone in questions to national guests that are centered on the regional teams in the area. They get to hear the voices and faces they see on national television talk about their favorite teams. I just think we have a really good mix of national and local content. 

TM: What makes your market so unique and special? 

JT: First off, I think it’s the melting pot aspect, where we don’t have strong ties to a local team, so, as a radio host, you don’t have to be super biased to the team, because the team might get mad at something you say. In five years, I’ve talked bad about the Packers and Vikings when they’re playing bad and never had anyone call up to say I can’t do the coaches show that week because I said something bad.

I think that happens in a lot of places. You got to be choosy with your words. In general, I think Sioux Falls really is encouraged about its growth. People are all-in with continuing that and it’s just a wonderful community. There’s not that much crime, people love living here, so you’re getting people from all over. People just love to come here and we’re really getting a ton of sports fans from all over. It’s awesome. 

BSM Writers

Sam Mayes Got A Raw Deal But Tyler Media Made The Right Call

“You are being naive if you think a company should stand behind an employee that has put themselves in this situation.”

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I do not envy whoever at Tyler Media had to make a decision about Sam Mayes’s future with the company after audio of a private conversation in 2016 was leaked to the media. Mayes and now-former co-worker Cara Rice made a few racist jokes at the expense of Native Americans.

The recording, according to Mayes, was made without his knowledge and leaked illegally. He says in a recorded statement that he should have been given the opportunity to address the recording on air and make amends.

OKC Radio Host Sam Mayes Fired After Racist Audio is Leaked

Maybe that is true, maybe it isn’t. I hate for Sam to lose his job as the result of an illegal recording of a private conversation, but the fact is, that conversation isn’t private anymore. Tyler Media didn’t really have an option here. Sam Mayes had to go.

Someone had an illegal recording of the conversation and created an anonymous email account to send it to people in the Oklahoma City media. I was shown a copy of the email. The author states clearly that their goal is to see Mayes and Rice out of a job. There is nothing fair or just about that person getting exactly what they want. It feels slimy. I can’t say that it feels like it wasn’t the right call though.

We have debated whether or not someone should lose their job over comments made in a private conversation many times before. It happens in every field. It wasn’t long ago at all that we were having this same debate about Jon Gruden. His emails to Bruce Allen and others were sent in private. Is it fair he had to go when they were made public? No matter what horrible things were in there, they were said with the understanding that it would stay between friends.

I am going to say the same thing about Sam Mayes that I did about Gruden when that story first broke. You are being naive if you think a company should stand behind an employee that has put themselves in this situation.

You read that right. The circumstances of how the conversations in these examples came to light are absolutely unfair, but the conversations came to light. How it happened is irrelevant. Any sponsor or boss that stands behind Sam Mayes or Jon Gruden would be endorsing the language they used, either inadvertently or very much on purpose. Try explaining that to a sponsor.

People at Tyler Media may know Sam Mayes’s heart. He doesn’t seem like a bad guy. The fact of the matter is, once the audio became public, their hands were tied. There is no mistaking what was said or who said it.

How can any seller or manager take Mayes to advertisers now? How can they put him in front of the Lucky Star Casino, one of the station’s biggest advertisers? They can ask for an audience to let Sam explain himself and try to make amends. The Cheyenne and Arapahoe Tribes, who own the casino, are under no obligation to forgive or even listen.

All About the Lucky Star Casino in El Reno, Concho
Courtesy: TripAdvisor/Adam Knapp

Maybe the day will come where Sam Mayes bounces back. I hope it does. I hope he gets the chance to address his comments with members of Oklahoma’s Native American community and listen to what they have to say in response. I do think it sucks that this is how his time at The Franchise comes to an end, but I get it.

If I have to explain to you why not to say dumb, racist shit, then I don’t think we have much to talk about. But, it is worth noting that the recording of Mayes and Rice’s conversation is proof that privacy is always an assumption, not always a fact.

In his audio statement, Mayes admits it is his voice on the recording. He also says that he was uncomfortable with Rice’s comments and he tried to end their conversation. I’ll take him at his word, but I will also point out that before he tried to end the conversation, he joined in on the jokes. Maybe when someone says that Native Americans are “too drunk to organize” it isn’t a great idea to respond. All it leads to is proof of you saying something dumb and racist.

Again, I’ll reiterate that how these comments came to light is unfair, but they did come to light. That is Sam Mayes’s voice on the recording. He is joining in on the jokes about Native Americans being drunks and addicts. At the end of the day, the only thing that was done to him was the audio being released. He fully and willingly committed the firable offense.

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What is the response to a client or potential client when they bring that up? All Tyler Media can do is try to recover and move forward. The company cannot do that with Mayes on the payroll.

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BSM Writers

Stop Prospecting, Start Strategizing!

“You cannot put a price tag on authenticity. It’s very rare and hard to find these days.”

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Struggling to get new business appointments? Dreading making prospecting calls? Having trouble writing creative emails that seemingly never get a response?

Generating responses to new business outreach is easier than you think. Just make sure you do your homework first and keep it “Simple Stupid”.

To do that, start with asking yourself these (3) simple questions:

#1: Did I do my home work on the business itself, their competition and those I plan on reaching out to?

#2: If I were on the other end of the phone and/or email with myself would I want to engage in conversation and/or reply to that email?

#3: Am I prepared to make a one call close given the opportunity to?

If the answer to any of these is “No”… do NOT pick up the phone and by all means do NOT hit the send button on that initial outreach email! Doing so will all but ensure you fall flat on your face. On the off chance you do happen to get the decision maker on the phone you won’t make that great first impression that sometimes can be so crucial. First impressions are always important… ALWAYS!

Skipping over these critical steps is a sure-fire way to ensure your email is completely ignored and will not generate the engagement from the prospect you’d hope for. Successful prospecting is all about the front end digging and research. Do your homework first then strategize a plan of attack for your call and/or email. Taking these extra measures on the front end is absolutely “Mission Critical” and will set you up for much more success with your prospecting endeavors.

Now once you’ve answered “Yes” to all of the above, you’re ready to attack with the knowledge and confidence that should set you a part from your competition. It’s all about the Game Plan, and if you don’t have one, you’re destined for failure time and time again. Incorporate these (5) things into your prospecting Game Plan for your next call/email and watch your results dramatically improve:

#1: MAKE IT PERSONAL & CASUAL – Be informal, find out something interesting about them.

#2: MAKE IT SHORT & CONCISE – Be straight forward and to the point, people are busy.

#3: MAKE IT TIMELY & RELEVANT TO THEM AND/OR THEIR BUSINESS – Give them a good Valid Business Reason.

#4: MAKE IT INTERESTING, COMPELLING & INFORMATIVE – Be the expert they’re missing.

#5: MAKE IT FUN – Fun people are easy to do business with and make it less like “work”.

Lastly, and most importantly, Be Yourself! You cannot put a price tag on authenticity. It’s very rare and hard to find these days. When clients do find it trust me, they value it and appreciate it way more than you’ll ever know!

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BSM Writers

Good Producers Can Teach The World A Lot About Christmas

“A lot has to be accomplished in the lead-up to Christmas. So much of it happens in the background without much recognition.”

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Who is Carl Christmas in your house? Who is the one that makes sure everyone that needs to get a card does? Who comes up with the plan for the lights? Who takes the reins on the shopping?

Chevy Chase, aka Clark Griswold, to light up stage in Berks | Berks  Regional News | wfmz.com
Courtesy: Warner Bros./National Lampoon

Every home needs one and in my house, that’s me. December (including the last week of November) is my time to shine, baby!

One thing I have tried to impress upon my mom and wife this year is that shipping and supply chain delays are real. So, if you are planning on procrastinating on your online shopping this year (you know, like usual) someone (me) is going to have no presents under the tree.

Veteran producers are used to operate this way. Young producers, listen up. Your job involves the most delicate balance of any in sports radio. You have to help bring your host’s and PD’s visions to life. That means you have to be able to take their direction. But you also have to keep the host on target. That means you cannot be afraid to be forceful and lead when the moment demands it.

There’s no value to being an unrepentant asshole to people, but you do have to hold them accountable. Look at that Christmas shopping example again. If you want to get what you want, you need to keep on task the people you know aren’t paying attention to the potential roadblocks. It isn’t selfish. It is making sure everyone gets the holiday W they are expecting. Sure, you would be disappointed if your gift doesn’t arrive on time, but so will the gift giver.

Being a stickler for the clock or moving a host off of a topic that has no value is the same thing. Of course there is something in it for you, but you are also helping the host do his or her job better. They may get annoyed with you now, but if you save them from an ass-chewing from the bosses or slipping ratings, then they have reaped the benefits.

I guess the unfortunate difference here is that there may be no acknowledgment of what you did or helped them to avoid. Oh well. Every producer has to expect a certain level of thanklessness.

Producers have to take on that Carl Christmas role in dealing with sales too. Remember, just because the producer’s name isn’t on the show doesn’t mean that isn’t every bit his or her show that it is the hosts’.

It’s like decorating your house for the holidays. You may have a certain design in mind. Maybe you have a traditional look you stick to every year. If your spouse or your kid comes home with a giant, inflatable Santa Claus in a military helicopter that they want on the lawn, you have a decision to make. Are you going to say no and suggest an alternative that aligns more with your goal or are you going to let your plan get run over?

25 Best Christmas Inflatables - Top Inflatable Christmas Decorations

Sales has a job to do. It is to make sure their clients’ messages are heard and to make money for the station. Both can be accomplished without sacrificing your show’s quality.

If a seller comes to you and says he wants his client to come in for five minutes and talk about now being the time to book an appointment to have your garage floors redone, you have to speak up. You have an obligation to make sure that the seller knows that even five minutes of that will hurt the show and have listeners diving for the preset buttons on their car stereo. That isn’t good for the station or his client.

Instead, offer to work with the seller and the client to come up with a piece of content that the client can put his name on and a 20-second ad read behind. Will the audience stick around to listen to some dude named Jerry talk about garage floors or will more people listen to you talk about the NFL playoff picture in a creative way and then still be there to hear Jerry’s message about garage floors? The answer seems obvious.

A lot has to be accomplished in the lead-up to Christmas. So much of it happens in the background without much recognition. If the background work wasn’t done though, the problems would be right out on the front lawn for everyone to see.

“Gatekeeper” is a term I really hate. It implies that someone is telling others what they are and are not allowed to enjoy. It is a necessary term though to properly describe what it is that a great producer and a great Carl Christmas do.

We don’t shut people out from being able to enjoy or be a part of what it is we are creating. We set or are handed down expectations and we block anything that can get in the way of achieving them. Sometimes, that is more thankless work than it should be. It is necessary though.

Kevin Anderson on Twitter: "Just noticed that I've been blocked by the  international civil aviation authority @icao Have others working on  aviation emissions also been blocked? Appears to be that their commitment

As my home’s self-appointed Carl Christmas and a former producer, let me give my countrymen the thanks others forget. We are the ones that make it possible for everyone else to be mindless. Wear it as a badge of honor. We may not get the kind of recognition we deserve everyday, but when plans go off without a hitch, we are usually the first to be recognized for making it happen.

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