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WFNZ: A Tentpole Of Sports Talk In The South

“No matter the lineup, what has really been the key to the evolution of WFNZ is the progress of Charlotte as a sports town, particularly the Carolina Panthers’ fanbase.”

Demetri Ravanos

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Sports talk radio is a largely regional thing. Sure, there are as many stations that carry the format in Boston as there are in Nashville, but those stations don’t sound the same. The hosts talk about different topics and they do it in different ways.

There are a few tent poles of sports talk radio in the South. No one covers SEC football more or better than WJOX in Birmingham. If you want big, gregarious Southern personalities, you tune into 1010XL in Jacksonville. At the forefront of it all in the region is WFNZ in Charlotte.

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Sports content first showed up on the 610 AM frequency in Charlotte in 1992. The station was even one of the first employers of a young Michelle Tafoya, who went by Mickey Conley on air.

According to former program director DJ Stout, it wasn’t until Mike Kellog moved from Boston to take over as the station’s GM that “things got real.” Kellog came from WEEI and used some of the strategies that made that station legendary to launch the new sound of sports talk in Charlotte.

“Charlotte gravitated to it quickly,” Stout remembers. He also noted that the city’s sports culture was exploding at the time. “We had an NFL team everyone was super excited about, the Hornets were selling out every night and college hoops and football have always been huge here so we all felt that it was the right time for a real sports station and we were right.”

“It was the perfect time where sports talk radio was the hot new thing and Charlotte didn’t really have it,” recalls SiriusXM’s Mark Packer, who’s radio career started at WFNZ.

Packer remains an influential name in sports talk to this day. His afternoon show at WFNZ, Primetime With The Pack Man, put the station on the map and on the preset buttons of every sports fan in the Queen City.

The show was a ratings juggernaut for the station for years. Part of the reason for that success was Packer’s unwillingness to stick to sports. Primetime became the go to place for anyone with something cool to promote in Charlotte.

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“We never knew who the guests were going to be,” he says. “When President Carter was stuck in traffic and called to say ‘Listen, I’m in town to promote a book and I turned on the radio to hear you talking about the Atlanta Braves,’ well then all of the sudden out of the blue you get the former President of the United States talking Atlanta Braves baseball.”

Packer also notes that part of the success came from a station-wide attitude that everything was competition. WFNZ was not going to let being the new kid in town give it any sort of disadvantage.

“We took a lot of pride, I think, in knowing that at that time newspapers were still very important. The Charlotte Observer had a lock on things, and we took the approach that we were the ones that you were going to get your sports news from, not anybody else. We took this broad approach that this was the place to be to find out what was going on with the Panthers or the Hornets or ACC hoops and football.”

The station and Mark Packer divorced in 2010, but his influence was felt long after he left. His former executive producer and sidekick Tony “Hitman” DiGiacomo (who is now WFNZ’s PD) and comedian The QCB both stayed with the station for the launch of the next afternoon show, which featured Taylor Zarzour (now with SiriusXM and the SEC Network) and Marc James (now with WEEI and NESN). The name Primetime returned to afternoons when Zarzour and James left and were replaced by Chris Kroeger.

One of the signature elements of Packer’s show “The Whiner Line,” which allowed listeners to leave a message ripping whatever they wanted, was in use for years after his departure. The carryover never bothered Stout. “I decided to keep the Whiner Line because it did so well for us and was always sponsored. The rest of the cast did a great job so we kept Tony and QCB on the show as well and they fit in great. The show kicked butt over the next 3 years and did great in the ratings. Not an easy task replacing Primetime With The Packman which I think is the best show we ever had on WFNZ and we have had some damn good shows.”

For Packer though, trying to keep elements of his show in place without the full show still on the station never made much sense.

“I was flattered, but I thought it was stupid,” he said. He is complimentary of Zarzour, James, and Kroeger and says that asking them to include elements of his show wasn’t playing to their strengths. “It’s like saying ‘hey Coca-Cola, why don’t you come up with a new formula!’ How did that work? I was flattered but what we did was ours. That’s not an ego thing. It worked because we had a unique cast of characters that loved the work. You can’t reconstruct that.”

Losing Packer came on the heels of losing another staple at WFNZ. “It was 2009 Gary and 2010 Packer” says current morning co-host Travis “T-Bone” Hancock in reference to Gary Williams, who is now on The Golf Channel.

“It was weird,” adds Hancock’s partner Chris McClain. “Two real established bookends, Gary Williams in the morning, who has since gone on to the Golf Channel and is doing great stuff. Then Mark Packer in the afternoons, who is also doing well and did awesome stuff for our station. We were kinda the newbies and trying to make our way. We were in a great lineup where we had protection and were never seeing fastballs, and then all of the sudden man, you blinked an eye and we were some of the veterans at the station.”

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According to T-Bone, suddenly becoming the station veterans and eventually moving into morning drive meant that their show had to evolve to meet the needs of its new audience and time slot.

“We had to go right up to the line and even cross it sometimes back then in order to establish ourselves, because we knew what Gary and Jim (Celania, who retired in 2016) were. We knew what Packer was. We had to get attention for ourselves, so you look back at what we did then and think ‘wow, how did we get away with that?’. It was a different world then, but we had to push the envelope a little bit more.”

No matter the lineup, what has really been the key to the evolution of WFNZ is the evolution of Charlotte as a sports town, particularly the Carolina Panthers’ fanbase. Former afternoon host Frank Garcia said a lot has changed since he was playing for the team in its infancy and most people in Charlotte didn’t even consider the new hometown team to be their favorite in the NFL.

“That used to be the big thing. ‘I’m a Cowboys fan, but I root for the Panthers.’ Now it’s ‘I’m a Panthers fan!’ The guys that were listening to the radio back then, the ones that are saying they are Panthers fans are their kids.”

In Hancock’s eyes, there’s one player that can be credited with creating that passion. “I think when Cam Newton got drafted, that took the fan base to a whole other level because he’s so controversial,” he says. “He’s always such a topic and the fans are going to defend him.”

Taylor Zarzour, who took over afternoons from Packer agrees with Hancock and said that he knew the third day that he and Marc James were on air together at WFNZ that something major was happening.

“Andrew Luck decided to stay at Stanford instead of being selected first overall by the Panthers. I have no doubt the team would have taken him, and while he would have thrived here, he wouldn’t have changed the daily conversation. Cam did and still does. If we talked about the NCAA Tournament, the Hornets, or college football we still had loaded lines about Cam. At all times of the year.

“When I started I wondered if the city would be more interested in Duke and North Carolina or college football than the Panthers. Everything else became an afterthought as soon as Cam became an option with the first pick. That was eight years ago and nothing has changed. He still drives the conversation around here.”

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Garcia notes that Cam Newton isn’t the only thing that WFNZ listeners are passionate about. Remember, they had a hometown NBA team long before the NFL came to North Carolina, and despite never seeing a consistent winner, Garcia says the city of Charlotte still loves pro basketball.

“The Hornets haven’t had that success. The Bobcats were a disaster. But that’s how life goes. You have to fail and fall on your face miserably before you really succeed. We’ve done that quite a bit as a basketball town. This city is really hungry for a winning basketball team.”

As for what comes next, Garcia’s former partner and current WFNZ afternoon host Kyle Bailey says the city is capable of supporting more pro teams.

“New Panthers owner David Tepper has made it clear he wants an MLS Team in Charlotte. He has the money to make it happen and he’s single-handedly put Charlotte back in the mix for an MLS franchise. So I think professional soccer is more likely to happen first, but Major League Baseball makes a ton of sense too. I think MLB will be in Charlotte eventually. Not having a franchise between DC and Atlanta hasn’t made sense for a long time, and Charlotte makes a ton of sense if MLB wants a greater presence in the Southeast.”

Whatever comes next for Charlotte in the sports world, the WFNZ team feels like they are in the best position to handle it. The station was launched by CBS Radio. It was then acquired by Beasley Broadcasting in 2014. In 2016, it became property of current owner Entercom, and according to DiGiacomo, things have never been better in terms of corporate support.

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“The transition to Entercom has been great for us, because what we have now that we didn’t have with Beasley or even CBS is a company that believes in sports talk radio and our ability to make a greater impact.”

That belief has shown itself in many ways, not the least of which is the fact that both major local sports properties call Entercom stations their flagship. The Hornets are on WFNZ. The Panthers are on sister station WBT. Vice president and Charlotte market manager Matt Hanlon says that kind of presence is key to WFNZ’s ability to own the ears and minds of local sports fans.

“WFNZ is known as the dominant sports influencer in Charlotte,” Hanlon said in an email. “Tony and the staff at WFNZ understand that responsibility and absolutely embrace what they do. The connection with the community is authentic and continues to grow and make a difference.”

DiGiacomo notes that part of that responsibility is being honest with the audience. He doesn’t want his staff to feel like they have to be a cheer squad 365 days a year.

“Yeah we have the Hornets contract and we have the Panthers contract at our sister station but you don’t have to kiss their ass.” He says that he wants his staff to do three things whenever they open the mic. “Entertain, challenge, and engage. And I need you to be fair. If you’re going to take a stance on the Hornets be fair about it, be consistent about it, and just don’t make it personal.”

That kind of honesty and consistency is what has allowed WFNZ’s newest additions, Nick Wilson and Josh Parcell, to cut through in mid days. Wilson, a Cleveland native, doesn’t mind that since his arrival in August, he has been painted by some listeners as the voice of the city’s transplants. “I think it’s important to acknowledge that I haven’t lived here and then slowly earn those Charlotte bona fides.”

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Parcell hasn’t always been the most popular personality on the station, in part because of his criticism of Cam Newton. That hasn’t made him doubt his positions or his style though.

“Something I told Tony and our bosses was ‘you’re going to get what I think every single day,’” says Parcell. “It may not always be right, but I’m not afraid to give my opinion on a topic no matter how controversial it is. I’m going to be informed about it, but I’m not going to hold anything back as long as I believe what I’m saying and have the evidence to support it.”

Bailey, who just signed a contract extension with Entercom, says that whether it is opinions, comedy, or interviews, what has set WFNZ apart is the ability to cut through and remain relevant even as the number of content choices grows.

“Millennials and Gen-Zers crave content so the consumers are there” shares Bailey. “Just like making delicious food is a baseline requirement for opening a restaurant in a city full of great restaurants, making good content is the minimum requirement to compete in the sports content space with other outlets who pump out good content. How do you stand apart? Because radio, television, print, podcast, etc. are all the same now. We’re all digital content companies fighting for downloads, views, and clicks. How digestible is your content? Are you saying something that matters? Because young people care. Young people also have limited attention spans. Can you cut through the noise and tell a story they want to hear? Can you hold their attention for longer than your competitor? The days of brand loyalty aren’t over, but legacy media can no longer take consumers for granted and the competition for attention is fierce.”

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Competition isn’t really something WFNZ has ever really had to think too hard about in the terrestrial radio space. 730 AM carries both the ESPN Radio brand and Charlotte sports radio legend Gerry Vaillancourt. 1660 AM broadcasts a direct feed from Fox Sports Radio aside from one hour of local programming on the weekends. Neither has been able to significantly cut into WFNZ’s audience and they aren’t the first to have tried.

“I think Sports is a big commitment to make if you’re going to be local and relevant,” Hanlon says when asked why he thinks no competitor has had real staying power. “WFNZ is all of that and enjoys the equity of 26 years in format.”

As for DiGiacomo, he says not having a successful competitor in the sports format has brought a different, more unique challenge that makes his job more fun. “While I welcome the competition, I would much rather compete against a music station. With Charlotte being such a music-focused town, it’s cool to be the big dog in town in this format and to challenge yourself to find another ratings point by innovating and being mass appeal going up against something completely different.”

“The cool thing about what took place in the beginning of FNZ was that the city caught fire,” Packer says. The station caught fire right along with it. That noteworthiness attracted the kind of attention that lead to hosts leaving WFNZ to pursue opportunities in bigger markets, national networks, national television, and in the play-by-play world.

Nick Wilson says he never really considered what it would be like to call himself a North Carolinian until the opportunity to come to this particular station presented itself. “So much of the allure of this was the WFNZ brand. I’m a bit of a radio nerd, so I’ve listened to several of the lineups that they’ve had here.”

Hanlon isn’t so much worried about WFNZ’s reputation with radio nerds. He says the kind of influence and acclaim that wins praise from that community will come as long as the station continues to super serve its local audience. “As Charlotte continues to grow and diversify, the interest in professional and big league college sports continues to grow with it. We’re committed to leading that conversation.”

BSM Writers

Chris Broussard Is No Longer Just A ‘Basketball Guy’

“There’s no doubt that gets attached to you and that can be good because you’re seen as an ‘expert’ in one sport which is great.”

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After embarking on a career in sports, Chris Broussard made a name for himself as a writer, specifically as it pertains to covering the NBA. Whether it was covering the Cleveland Cavaliers for the Cleveland Plain Dealer, covering the New York Knicks and New Jersey Nets for The New York Times, or doing television hits for ESPN, Broussard had always, whether it was justified or not, been pigeon-holed as a “basketball guy”.

That was the perception then, but today, the reality is different.

“There’s no doubt that gets attached to you and that can be good because you’re seen as an ‘expert’ in one sport which is great,” said Broussard, the co-host of First Things First on FS1 and the co-host of The Odd Couple on FOX Sports Radio. 

“But what was good for me was that at ESPN, I had done First Take with Skip Bayless a lot.  There were a few years where it was a rotation and I was in that rotation. That enabled me to at least do the other sports.” 

Broussard has certainly made a seamless transition from print to electronic media.

After joining The New York Times in 1998, Broussard started to get television exposure doing local hits and then appearances on the various ESPN platforms would soon follow. He joined ESPN full-time in 2004 as a writer for ESPN The Magazine, but that also included regular guest appearances and fill-in hosting opportunities on shows like First Take and the opportunity to be a co-host for NBA Countdown for the 2010-11 season.

With that gig came the opportunity to work with Michael Wilbon, Jon Barry, and his childhood hero Magic Johnson.

“I think that may be have been the pinnacle because Magic is Magic,” said Broussard. “He was my favorite player until Jordan came along and (with Wilbon and Barry), we just had great chemistry.”

After one season, Broussard and Barry were replaced by Bill Simmons and Jalen Rose. A few years later, Broussard would make the move that would bring him to the next chapter of his career.

In 2016, Broussard left what amounted to being just a reporters role at ESPN for a new opportunity at FS1 where he would also be an analyst as well as a regular panelist for shows like Undisputed, The Herd with Colin Cowherd, First Things First and Lock It In.  In 2018, he began co-hosting The Odd Couple radio show with Rob Parker on FOX Sports Radio.

And then in August of 2021, Broussard was named the full-time co-host of First Things First, something that almost had happened when the network first launched.

“When they asked me to come on as a full-time co-host, it was great and maybe a long time coming,” said Broussard. “I know when Jamie Horowitz first brought all the people over from ESPN to be on FS1 in 2016, he was considering doing a show where Nick Wright and I were the co-hosts.”

Broussard now co-hosts the show with Wright and Kevin Wildes.

“I thought that I really just fit right in with the chemistry and it’s just been a great trio,” said Broussard. 

Born in Baton Rouge, Broussard and his family also lived in Cincinnati, Indiana, Syracuse, Iowa, and Cleveland.  He was a star football and basketball player for Holy Name High School in Parma Heights, Ohio and went on to play basketball for Oberlin College, an NCAA Division III school in Ohio.

Believe it or not, his first love was not basketball.

“My favorite sport growing up was football,” said Broussard. “I played football through high school. I played basketball at Oberlin College but they recruited for me football and basketball. I even played baseball up until I was about 16 years old.” 

So much for being just a basketball guy, right?

After college, Broussard had a decision to make. He knew he wanted to be a sports reporter but wasn’t sure if it was going to be print or electronic media. When he was an intern at The Indianapolis Star, he spoke to people in the know about which direction to go.

“I was told that it’s just easier and there are more spots in print journalism than there are in television and radio,” said Broussard. “I chose print because I thought I had more opportunities.”

Broussard’s first taste of covering pro sports was in 1995 at the Akron Beacon Journal when he was a backup writer covering the Cleveland Indians who would go to the World Series for the first time since 1954. Then came covering the Cavaliers for the Cleveland Plain Dealer and then it was off to New York and a bit of culture shock for Broussard.

During his 2 ½ years covering the Cavaliers, Broussard typically wore a rugby shirt, jeans and sneakers at games. But he noticed that when the Knicks and Nets would come to Cleveland or when Broussard travelled to New York and New Jersey when the Cavaliers visited the Knicks and Nets, that the New York writers would typically wear suits and ties when covering the games.

So, when he interviewed for the job with The New York Times, Broussard had an important question for his future editor.

“I asked him when I was being interviewed for the job do they require that your writers dress up,” said Broussard. “He said no but they do generally in New York because they know television opportunities are there. So, when I started working at The New York Times, I started dressing up wearing a suit and tie or sportscoat and tie whenever I would cover games.  Ultimately that led to television.”

And the rest is history.

This coming week, Broussard will be busy co-hosting his shows from the Super Bowl in Arizona. It’s one thing to host a radio show or a television show from a studio but it’s really something special to do it from a live event, especially on the giant stage of the Super Bowl.

And this week, Broussard will be center stage in front of a lot of ears and eyeballs.

“It’s always great,” said Broussard. “FOX Sports Radio always has one of the biggest and best platforms on radio row. It’s always fun when you’re doing these live shows at the big events and you’ve got an audience, it really can kind of bring out the best in you. I’m excited about it both for TV and radio.”

Chris Broussard has certainly come a long way in his career in sports. 

From his days as an athlete in high school in college to getting his start as a write to a transformation into a radio and television personality, Broussard has worked hard to get to where he is today.

“I haven’t written a word since I went to Fox,” said Broussard. “I do feel fortunate that I’ve been able from morph from a writer into TV and radio. What you want to do in this business is stay relevant and you want an audience and a platform. There’s not that many people who get that opportunity to do it.”

He’s no longer just a “basketball guy”. He’s a “sports guy”.

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BSM Writers

Radio Row Is One of Sports Radio’s Worst Weeks

Radio Row is a great opportunity for hosts, PDs, and executives. But it isn’t an inherently great opportunity for your listeners.

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From strictly a listener’s perspective, sports radio the week of Super Bowl’s Radio Row is one of the worst weeks.

Before I was a sports radio programmer, I was a sports radio listener. And while I didn’t realize it at the time, I was listening to sports radio with a programmer’s mindset. And every year, I would spend the entire week listening to shows produced live — or pretending to be live — from Radio Row at the Super Bowl. And each year, I would wonder “What the hell is the point of this?”

And now, as a former sports radio programmer, I will sit this week and listen to shows produced live — or pretending to be live — from Radio Row at the Super Bowl. And each day, I will wonder “What the hell is the point of this?”

Who does it serve? Let’s take an in-depth look at that question.

It serves the NFL. Hundreds of media professionals are stationed at its largest event, talking about it, ensuring it stays at the forefront of the public consciousness and providing millions in value for its sponsors.

It serves NFL players. Both past and present. Dozens of current and former stars will flock to Radio Row to record dozens of interviews. They’ll be paid thousands of dollars to pitch their wares as often as possible while expanding their brands outside the cities in which they currently or formerly played.

It serves the sponsors of NFL players. Radio Row provides a one-stop-shop for sponsors to send their endorsers down a line of interviews to continually get in front of new audiences. Scale, baby!

It serves the hosts, PDs, and executives. You get a working vacation! It’s awesome! I live in the Midwest, and yesterday was one of a handful of days I’ve seen the sun since November. Being in Arizona in early February is phenomenal! Plus, you get to hob knob with celebrities, get your photos taken, go to awesome parties with extravagant hor dourves and open bars, and it’s fantastic. You deserve the little break Radio Row provides; better yet, it’s all on the company dime. You get some bonding with your co-workers, you get to network, and it really is an awesome opportunity.

But you know who isn’t served? Your listeners. At least, the vast majority of them. Because here’s the reality: While it’s really cool that you’re hanging out with other radio folks, and you’ll have a plethora of former and current players swinging by for interviews, your listeners really don’t care. It’s a harsh reality, but it’s the truth. While there’s a subset of listeners who are living vicariously through you — and that can’t be completely shortchanged, it’s a big deal — the overwhelming majority couldn’t be less invested in your Radio Row interviews.

Think of it from a listener’s viewpoint: Outside of the Bay Area, do you think anyone has thought “Man, I wonder who Kyle Juszczyk thinks is gonna win the Super Bowl?” I’ll tell you that, no, they haven’t thought that, and they don’t particularly care what he thinks. Furthermore, they definitely don’t care that he’s sponsored by Old Spice, which gives him the P-P-P-Power!™

And it would be fine if there was one interview here or there, but there are some shows — both local and national — that will completely fill out their rundowns with interviews with people your listeners don’t especially care about, ask questions that your listeners don’t especially care about, and end the interview by asking who they think wins Sunday, why they think that way, and allow them to pitch their boner pills or whatever else they’re schlepping. Every day. For five straight days. For two, three, four, or even five hours.

It stinks.

Self-serving isn’t bad as long as you recognize it’s self-serving. And that could be potentially the biggest issue. Now and then, you’ll get a host that is sanctimonious and pretends they’re doing the listener a favor by spending a week away from their family in a warm weather destination, rubbing elbows with some of the greatest players — both past and present — in the game. You’re not. You’re spending a week eating all the free food you can find, drinking all the free beer you can find, and taking pictures to post on your Instagram. And that’s fine, but don’t pretend like it’s something it isn’t. You can talk yourself into its importance, but it’s important to you.

Radio Row is a great opportunity for hosts, PDs, and executives. But it isn’t an inherently great opportunity for your listeners. You can turn it into one with thoughtful questions, a unique spin on the traditional interview, or avoiding the same boring questions your subject has been asked 1,000 times during the day, but you’ve gotta go the extra mile to accomplish that. And I hope that’s not something you lose sight of this week.

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BSM Writers

What Are The Right Social Media Answers For Sports Radio?

“What are the limits of social media for radio brands? Are there any?”

Demetri Ravanos

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Social media does not stand still. The platforms that matter today can fall out of favor with the general public in the blink of an eye. Conversely, the right feature or attention from the right people can catapult a site’s importance in the social pecking order.

How does a radio company determine what matters? Are all formats received similarly on social media or is sports radio such a unique animal that brands have to be much more deliberate in how resources are allocated? To answer these questions, I turned to some experts. 

Tom Izzo doesn’t exclude any platform when he is plotting WFAN’s social strategy. Facebook, Instagram, TikTok and Twitter may each attract a different type of sports fan, but they all matter in building and serving the larger audience.

“There is sports radio audience on every social media platform, you just have to talk to them differently depending where you are,” he told me. “The language and audience on Twitter is different than the language and audience on Facebook, but there is audience everywhere.”

Audience is everywhere. That’s what is at the heart of the conundrum. How do you best utilize your assets in a landscape that isn’t just constantly changing? It’s also constantly growing!

Lori Lewis has overseen social media strategy at an executive level for Cumulus, Westwood One, Jacobs Media and iHeart among others. Now she coaches companies on creating great content with her own company, Lori Lewis Media

She told me that the key for not just sports stations, but for any brand, is understanding what their audience prioritizes. That doesn’t mean it should be the brand’s only focus though.

“Obviously, for sports radio, it’s Twitter. But don’t sleep on short-form vertical video,” she said in an email. “When done right, you’ll see success (meaning converting views into new fans) with YouTube Shorts and/or Instagram Reels as well as playback videos on Facebook (those are visual replays from the audio show).”

Converting views into new fans was taken to a bit of an extreme in Nashville. 104.5 The Zone launched Zone TV in 2021. Will Boling took the lead in creating the product. He says that launching a proprietary video stream was never about moving away from other social platforms. It was about giving listeners more access to better content in more places.

“Our video platform affects a lot of our social strategy,” he said. “On Twitter, we don’t want to just be seen as a radio station, but as a media company. Our Twitter stream allows us to react to breaking news while also sharing our broadcast at the same time. And with Twitch’s video producer, we can create featured clips from shows whenever we want. That allows us to push video out of featured guests, funny callers and anything in between to promote our podcasts from each show too.”

Video matters so much more than ever before. It does not matter who you talk to or what platform it is you are talking about. The answer always comes back to using video to attract more eyeballs.

TikTok, our most controversial social video platform, is trying to figure out what its reach could be without the visuals. Last month the company announced that it would experiment with its version of podcasts – a mode on the app that would allow users to experience TikTok content as audio-only entertainment.

I asked all three of my experts what their initial impression of the story is. Only Izzo expressed reservations.

“Probably no need for us to be first anywhere if there isn’t any particular benefit to doing that,” he said. “We’ll watch and see what happens and if it turns out that people like consuming podcasts on TikTok we will certainly address that.”

That doesn’t mean WFAN hosts and bosses won’t keep a keen eye on the feature. I would anticipate that there may be some experimental posts that either don’t receive much of a push or perhaps never see the light of day at all.

Boling is adamant that any use of TikTok is a wise one for stations. He says anything set up with an algorithm that rewards creators for posting content the audience connects with is an asset that cannot be ignored.

“We use social media to push listeners to our YouTube channel because it’s an algorithm based platform. If we get someone to click on our page once, then our channel will get recommended to them the next time they get on YouTube. TikTok helps radio companies accomplish that and own every space in the digital market right now.”

Unsurprisingly, it’s Lori Lewis that approaches the feature in the most scientific way. Do TikTok podcasts represent a sort of new frontier for audio brands? Sure, but just like Grogu and the Mandalorian, you have to go there and poke around before you can figure out how it will work best for you.

“If TikTok expands to audio, how might you complement the mothership (The FM/AM stick) and build on the trust you’ve earned from your show? What’s a unique way to tap into new features? As social media evolves, so should our approach.”

What are the limits of social media for radio brands? Are there any? Since the onset of the pandemic, so much listening has shifted from terrestrial signals to digital streams. We have totally rethought what we are. Why should it stop with how our audience consumes our content? 

I asked Lewis if we are too narrow in thinking about how social media can serve us. Are we so focused on what is that we have not considered what could be? Can a brand have one identity on air and use social media to create something that does not mirror it, but instead compliments it?

“Depends on why you’re using social media,” she answered. “If you’re leveraging social media for increased awareness and building trust to drive more engagement during your show, it might not make sense to be different on social than on-air. But, if you’re a vanilla brand limited to creativity on-air, why not? Throw yourself out there. Show your real, relatable self (assuming it’s legal and appropriate, ha-ha). Relatability wins every time.”

Do we have to be deliberate in sports radio with how we allocate our social media resources? Yes, but that doesn’t mean there is a single correct answer. 

Strategy matters on air. It’s no different on social media. But in order to figure out the best strategy, you have to be open-minded and eager to play around with new offerings to determine what works.

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