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Steve Levy Has Asked The Right Questions During Nearly 30 Year ESPN Career

“Whatever sport it is, I’m sitting next to experts on the subject. I think better than me giving my explanation of why something might have happened, why not ask the Hall of Famer who’s lived it?”

Derek Futterman

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In the summer of 1993, the price of a movie ticket was a mere $6. Over the preceding half a decade, Steve Levy lived in a high-rise apartment in New York, working in television and radio, launching his career in sports media.

In the “city that doesn’t sleep,” seeing a movie at 11 p.m. and grabbing a meal afterwards was not uncommon; it was the distinct culture of the area, and still is today. Native New Yorkers, while they are characterized by some outsiders as insolent, combative and egocentric, have their own unique ways of demonstrating the innate affability and tenderness.

It was a Tuesday night and Levy had just been honored with a goodbye party held by his family, friends and colleagues. He had recently left New York, something unimaginable for many young 27-year-old broadcasters looking to move up in the business, and relocated to Bristol, Conn.

Six months earlier, Levy’s agent Steve Lefkowitz received a call from the “Kingmaker” and then-soon to be ESPN Vice President of Talent Al Jaffe looking to recruit Levy to join ESPN, located nearly two-and-a-half hours north. While the network had made Levy a substantial offer, he declined, opting to remain at home working with WCBS-TV as a sports reporter and WFAN doing updates on Mike and the Mad Dog and hosting its Sunday NFL whiparound coverage. Today, Levy is on the verge of celebrating his third decade working at ESPN.

The second time around, ESPN had significantly increased their offer to Levy, and he was told by his agent that the network would not likely give him a third opportunity to join. Feeling an attachment to the New York marketplace, Levy pleaded with television executives at WCBS-TV to promote him to the lead sports anchor; however, he was told that having a 27-year-old in that role would never work in the marketplace.

As he weighed his future and what would be a prudential decision for his career, Levy decided to officially put pen to paper and became a national broadcaster with ESPN, ending his time in New York, N.Y.

During his first week in Bristol, Levy was living in long-term housing provided by the network as he sought to become acclimated with the area and adopt a new lifestyle. On that particular Tuesday night, Levy was feeling apprehensive and lonely and decided to go out to see a movie at 9 p.m. Much to his surprise, he was the only one in the entire theater and thought the show would be canceled because of the meager turnout.

Instead, an employee of the theater knocked on the projection glass behind Levy and asked him if he was ready for the movie, to which Levy replied ‘“Yeah, alright, game on.’” Although he cannot remember the title of the movie he saw, that kind gesture began his assimilation to covering sports nationally, a role that has substantially expanded since his debut on Saturday, Aug. 7, 1993.

Merrick, N.Y. is just a short train ride away from “The Big Apple,” the number one media market in the world, and is where Levy was raised. From the time he was young, he was conscious of the sports landscape of the area, closely following the NFL and NHL with hopes of one day playing professionally.

Just as many aspiring athletes eventually discover, Levy recognized he was “remarkably average” at everything, and while he was enamored with playing the game, knew it was not a viable career path for him. By instead pursuing a career in sports media, he could remain around the games with which he was enamored while significantly diminishing the risk of suffering formidable physical injuries.

“I had a chance for a long career without getting beaten up on a regular basis and it’s really worked out,” Levy said. “Honestly, I still sort of can’t believe it. I know my parents can’t believe it.”

From the time he was 17 years old and approaching his graduation from John F. Kennedy High School in Bellmore, N.Y., Levy aimed to position himself to attain a sustainable career in sports media. When he was applying for college, he desired to attend Syracuse University, as it was known for its excellence in media studies and vast alumni network.

However, his parents only had enough money to send one of their two children to a private college. Since his sister was a better student than he, the State University of New York Oswego was where he would earn his degree in communications, concentrated in broadcasting. It ended up being the second-best professional decision he ever made, coming after joining ESPN; yet the latter may not have been as feasible without the former.

“Because they have all this great equipment and all these things for broadcasters to do, it was my understanding that freshmen, sophomores [and] sometimes even juniors don’t get to do any of that because they’re in such demand for all their great opportunities at Syracuse; you had to be maybe a senior even to be able to get near any of that stuff,” Levy recalled. “At Oswego with lesser studios and lesser equipment, there were more opportunities to do it right away.”

Indeed in his freshman year, Levy became a member of various student-run media outlets, including WTOP-TV, WOCR Radio, and The Oswegonian newspaper (where he began writing his own weekly column called “Levy’s Lines”). By the time he was a junior, he was named the sports director of the television station and became sports editor of the newspaper in his senior year. Simultaneously, Levy worked with WABC-AM as a part-time reporter while in college, giving him early professional experience and exposure in the industry.

Once he graduated, Levy went to Hofstra University in Hempstead, N.Y. – not as a student, but to work in his first professional job compiling the “Jets Report” for WNBC-AM. Beginning in 1968, Levy’s childhood team, the New York Jets, practiced on the school’s north campus – sometimes in front of fans – until 2008. In this role, he worked at the radio station behind current Seattle Mariners play-by-play announcer Dave Sims and New York Knicks and NBA on ESPN play-by-play announcer Mike Breen, primarily assembling the “Jets Report” and filling in for them on the SportsNight program.

A couple of years later, Levy joined WFAN during its first year on the air as the host of The NFL in Action and a contributor on some of the station’s radio shows, including Imus in the Morning and the aforementioned Mike and the Mad Dog. Rather than solely working in radio, Levy also joined the Madison Square Garden Network as a host of MSG SportsDesk and intermission updates for both the New York Knicks and the New York Rangers.

Being on the air professionally in New York City is no easy task for most broadcasters, especially recent college graduates; therefore it helps to have a keen awareness of industry trends and a wide array of connections to effectively get started. Luckily for Levy, his father was friends with a prominent broadcast agent who agreed to look at Levy’s demo reel coming out of college. It was through this connection that Levy was introduced to Lefkowitz, and ultimately how he landed his first professional job with WNBC-AM.

Starting in 1992, Levy joined WCBS-TV, the local New York station, as a sports anchor and reporter, giving him the chance to cover the sports teams he grew up watching. Levy primarily worked on weekends, doing sports on Friday and Saturday nights alongside lead news anchor Brian Williams. At the same time, Levy remained at WFAN working four days a week on radio and was satisfied with his career. In short, ESPN was never the goal.

“I was not one of those people watching ESPN growing up and in college,” Levy said. “I was strictly a local guy; I wanted nothing more than New York City.”

Nonetheless, Levy signed a deal with the national network and found himself anchoring the 2 a.m. edition of SportsCenter with now-Sunday Night Baseball play-by-play announcer Karl Ravech – which was subsequently replayed 12 times through the morning hours. The half-hour program brought fans all of the scores and news around sports both at the professional and collegiate levels, covering every game despite there being commercial breaks.

“I recognize the power of that show and being national,” Levy said. “I still love to go to games and I found myself still going to games as a fan. I’d go around and I’d see Charles Barkley at a game and he knew my name. Ken Griffey Jr. knew my name – and that was really weird to me…. That really made me think about the power of the show [and] the real responsibility of the show to get [it] right.”

Levy, along with all of the network’s young anchors, came in trying to emulate the styles of Keith Olbermann or Dan Patrick, the two lead hosts of SportsCenter at the time. That is, all but one.

“We all came in trying to be Dan or Keith and then you realize you can’t be either of them because that’s how great they are and then you eventually settle into who you are,” Levy said. “Stuart Scott was special. He immediately knew who he was [and] he wasn’t trying to be anybody else.”

Over the years, Levy has gained a deep understanding of what players go through on a daily basis through his research and interactions with them. He is cognizant of the reach of the platform and how it has shifted, requiring the flagship show of the network to do more than just read scores to attract and enthrall audiences on a daily basis.

“It’s real easy at 2 in the morning [when] you’re wearing makeup sitting in Bristol to do bloopers [and] to make wise cracks,” Levy said. “‘Look at this guy. He can’t catch that! Come on, man.’ That kind of thing and then you go into the locker room and you see these guys the next day and all of a sudden, [it’s] ‘Wait a second, this is real.’ If I make that same joke in New York about Ken Griffey Jr., there’s no way he’s seeing it but if I say that on ESPN; he, his family, the manager, the coaches, the general manager [and] all the fans [are] seeing it.”

Beginning in 1994, Levy started his foray into national play-by-play announcing across many different sports. At the time, ESPN held national broadcast rights for the National Hockey League and found himself working with Bill Clement at a sold-out Madison Square Garden for a Wednesday night matchup between the New York Rangers and the Calgary Flames.

Once the Rangers advanced to the Stanley Cup Finals against the Vancouver Canucks, he worked with former NHL defenseman and head coach Barry Melrose bringing fans unparalleled coverage of the action.

Once ESPN reacquired part of the NHL’s national broadcast rights in a seven-year agreement, the iconic theme song was re-recorded and the coverage was revamped in an effort to grow the game of hockey and reimagine the ways in which it is covered.

Before the start of last season, ESPN named Levy as the lead studio host for its NHL coverage and was tabbed to work with new analysts and members of the Hockey Hall of Fame, Mark Messier and Chris Chelios.

“I knew both of them personally prior to working with them,” Levy said of his new colleagues. “I’ve really enjoyed the relationship we’ve had; I just wish we were able to do it on a regular basis…. In the second half, we’ll get into a regular rhythm. I thought we were really clicking on all cylinders last year in the postseason and in the Stanley Cup Finals when I got to work with those guys on a regular basis.”

Messier and Chelios had some previous experience entering their new roles as studio analysts, working with local and national sports networks and occasionally appearing as guest commentators.

In spite of that, Levy treated them like rookies last season, as it was their first substantial experience working regularly with a national platform, and is excited to continue their partnership and enhance the coverage of the sport.

“I can’t throw them a curveball; they know everything,” Levy expressed. “It’s just [if you] can say it in 20 seconds and make it informative and be entertaining at the same time. That’s kind of the trick. They’ve made great strides and I think come this postseason, we’ll be really excellent, entertaining and a fun show to watch.”

Levy continues to work as a play-by-play announcer on NHL coverage, and holds the distinction of calling two of the three longest overtime games in Stanley Cup Playoffs history – both of which took five extra periods to decide.

Additionally, he has been behind the microphone for the network’s football coverage working with Brian Griese and Todd McShay calling weekly college football games on ESPN and ABC beginning in 2016. It is a role he worked earlier in his career on Friday nights from 1999 until 2002, and something that prepared him when he was named as the new voice of Monday Night Football in 2019.

As both a host and a play-by-play announcer, Levy describes his style as minimalistic, trying to make sure to read sponsorships and set his analyst up to effectively translate esoteric knowledge into concise, comprehensible points.

“I really feel that I know what I don’t know and I’m never trying to fool anyone with all of my knowledge,” Levy said. “I think that’s a strength of mine because in whatever sport it is, I’m sitting next to experts on the subject. I think better than me giving my explanation of why something might have happened, why not ask the Hall of Famer who’s lived it?”

Levy worked on Monday nights with Griese and Louis Riddick before the network reassigned him in a multiplatform role prior to this season, coinciding with the additions of Joe Buck and Troy Aikman to the lead television broadcast booth.

Throughout this NFL season, Levy called a Week 2 matchup between the Tennessee Titans and Buffalo Bills and a Week 8 international game from Wembley Stadium in London, England between the Denver Broncos and Jacksonville Jaguars. Additionally, he has called multiple NFL games on ESPN Radio, a challenge that has elevated his skills as an all-around broadcaster.

“All this stuff that I don’t have to say on television where most of my career has been spent – I have to say all of that so that’s really hard on the radio analyst,” Levy said. “….The radio analyst has very, very little time to get in a story, an anecdote and be funny – all those kinds of things – and analyze the play. I really find radio difficult, [but it] it is really enjoyable.”

Calling NFL games nationally requires a shift in preparation, as the broadcasters are not usually around the teams every week and, once on the air, are speaking to a broader audience. It demands extensive research, notetaking and interviewing in advance of each matchup to bring consumers a product they use to effectively follow the game and return to later for future matchups.

“You spend the majority of that week really drilling down – it’s a ton of reading; it’s a ton of talking to people; it’s a lot of meetings but it’s really enjoyable,” Levy said. “I enjoy the process of preparing for an NFL game the way the week breaks down.”

From the start of his career, Levy’s talent as a broadcaster, combined with knowing the right people and taking chances on new opportunities, has propelled him into a stellar national television personality. Over the years, he has made cameos in various movies, including Million Dollar Arm, Tooth Fairy and Fever Pitch, and also hosts the annual U.S. Hockey Hall of Fame Induction Celebration.

At his alma mater, Levy was the recipient of the inaugural G.O.L.D. Award honoring distinguished graduates who have achieved success in their careers and also had the press box at the Marano Campus Center Arena named in his honor. He also maintains the Steve Levy ‘87 Broadcasting Summer Internship Fund which is given to a broadcasting student looking to gain professional experience and compensates their cost of tuition and housing expenses that may otherwise prevent them from doing so.

As he gives back to his community and makes time for aspiring professionals looking to enter the field, he compels them to seize any opportunity given to them and build relationships.

When he was working with WABC-AM, the station provided him a chance to cover the PGA Tour Westchester Classic in Rye, N.Y., and although he was not interested in golf, he learned about it and served as a stringer from the tournament. It helped him broaden his skill set and move up in the industry, as he knew that if he turned it down, somebody else would be ready to take the chance and therefore have a leg up on him.

Opportunities to stand out extend far beyond what one may see media professionals doing on the silver screen – and in such a competitive industry, they have the power to rapidly determine a career trajectory and overall potential.

“When you’re coming out of college, nothing is beneath you in the business within reason,” Levy expressed. “What I mean by that is if you’re interning someplace and somebody asks you, ‘Hey, can you get me a cup of coffee?,’ go get the cup of coffee for that person…. Don’t come in with an attitude. Don’t come in with, ‘I have a degree. This is beyond me; this is beneath me. I didn’t go to Syracuse to go get people coffee.’ Just go get the cup of coffee; I promise you it will work out.”

Without doing the small things to advance his career, it would have been much more difficult, if not near impossible, for Steve Levy to establish himself as a versatile broadcaster at ESPN. By staying ready to take on anything thrown in his direction and carrying himself with alacrity and enthusiasm for the profession, he has become a venerable staple of sports coverage who has had the chance to cover many enduring moments over the last three decades.

“It’s a relationship business, and all those things of ‘Have your eyes open’; ‘Have your ears open’; ‘Listen more than you talk’; all those things you’ve heard; all the clichés,” Levy said. “They’re all very true and have all been very successful and really helped me out to achieve whatever success I have to this point.”

(Photo: ESPN Images)

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BSM Writers

Ian Rapoport Is Competing Against Everyone

“When I’m working, when I’m not working – my brain is still going on overdrive.”

Derek Futterman

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The 2023 NFL Draft was a weekend filled with speculation, intrigue and musing among football fans and experts alike. After two quarterbacks were selected with the first two picks – C.J. Stroud by the Jacksonville Jaguars; and Bryce Young by the Houston Texans – Ian Rapoport had the inclination that something was about to break at the event in Kansas City.

The third pick of the night was held by the Arizona Cardinals, but through previous intel, Rapoport knew there was a chance the team would trade it. His phone then lit up with a text message from a source that simply read, “Texans trading.” Receiving a message of this magnitude takes years of networking, credibility and immense trust from the people you cover. Rapoport has worked hard to attain all of them. 

He replied by asking, “Did the Texans trade up to three?,” as the team was not set to pick again until No. 12 overall. Once he got confirmation of the scenario, he began to visibly shake in excitement and captured the attention of the NFL Network team.

“I sit there with a camera in front of me that’s not always on air – this is during the Draft – and the producer gets in my ear and he goes, ‘Can you go on air with whatever you have?,’ and I just say, ‘Yes.’” Rapoport recalled. “And then I hear Rich Eisen go, ‘Ian, you have news,’ and I was able to break that the Texans have traded up to three to go get Will Anderson.”

This is the craft through which Rapoport has cultivated a successful journalism career, ultimately distinguishing him as NFL Network’s goto insider. He hardly ever separates himself from the job, equipped with an unparalleled work ethic to ensure he can communicate messages accurately and in a timely manner. While some people may argue that he is in direct competition with others in his position, such as Adam Schefter of ESPN, Jay Glazer of FOX Sports and Mike Florio of ProFootballTalk and NBC Sports, the reality of the situation is that it is Rapoport vs. the world.

“It’s such a small world now and everyone is interconnected – and with Twitter, literally anyone could break a story and have it go viral,” Rapoport said. “Obviously, you want everything first, but really you’re competing against everyone that exists because anyone could get the story at any moment.”

Work-life balance in such a role is usually quite insurmountable in today’s dynamic, interminable breaking news environment. Rapoport strives to find some level of normalcy in his life by playing golf and attending his sons’ sporting events. In the end though, he knows the world of football never sleeps, and it is up to him to remain in the know at all hours of the day, essentially always on standby to break the next big story.

“I do not turn my phone off because that’s actually way more stressful,” Rapoport said. “At least now when my phone’s on and near me, if something crazy happens, I can react rather than having a fake relaxation moment and then being caught off guard with something.”

Rapoport recognized that journalism was the field for him almost immediately after stepping onto the Columbia University campus. He worked his way up at The Dial to ultimately become its associate sports editor. In the summer preceding his senior year, he landed a coveted internship with ESPN where he gained invaluable experience in the world of television production. 

By the time he graduated, Rapoport envisioned himself becoming a nationally acclaimed sportswriter, but he knew it was going to require he start small. Three hundred eleven job applications and two interviews later, he landed a part-time role with The Journal News in Westchester, N.Y. covering high school sports. It gave him a start in the highly-competitive business – and kept him close to home while trying many new things.

Two years later, he found himself moving from the bright lights of New York City to the quaint town of Starkville, Mississippi for a notable opportunity. He had landed a job covering the Mississippi State Bulldogs for The Clarion-Ledger in the nearby capital city of Jackson and was under the direction of sports editor Rusty Hampton.

“I knew how to write, but I really didn’t know how to report,” Rapoport said. “He was probably the best [at] showing me, ‘This is all about reporting. It’s all about telling people something they don’t know rather than how well you can pen a sentence.’ To be really valuable to society or your newspaper, you really need to inform rather than entertain. I think he was probably the first and best person to teach me that.”

After spending two years in Mississippi, Rapoport became a beat reporter for The Birmingham News tasked with following the Alabama Crimson Tide. Just months into his new role, the program made a coaching change and hired Nick Saban, who has since led the program to six national titles. 

Rapoport learned the thoroughness necessary to cover the Southeastern Conference as he rapidly watched the program become a perennial contender. In turn, he became an eminent college football reporter and his work began to be consumed nationally.

Simultaneously, Bill Belichick, another accomplished football head coach in his own right, was in the process of trying to lead the New England Patriots back to championship glory. Known to be stoic and restrained in his press conferences, reporters asking him questions knew extrapolating answers was not the easiest of tasks. 

When Rapoport saw a job opening to cover the team with the Boston Herald that required NFL experience, he knew that he was not qualified verbatim per se. Yet he figured the experience he had in covering Saban and Alabama would serve him well in the role, and articulated such in a protracted email to the newspaper’s editors. His strategy worked, proving why Rapoport is considered one of the industry’s best communicators at the micro and macro levels.

“You don’t see a lot of sources within the Patriots or sources within Alabama – there’s not a lot of that,” Rapoport said. “So I learned to report despite that and kind of work the edges and get the information I needed, despite head coaches who weren’t always the most forthcoming with information.”

NFL Network oftentimes has local beat reporters on the air to interact with studio talent and give their perspectives about teams, and it was something Rapoport did while at the Boston Herald. He had no television experience outside of other appearances he made on Comcast New England and certainly no intention to pursue the medium as a career. 

In Super Bowl XLVI, the New York Giants overcame the New England Patriots, who were undefeated for the year entering the game. Rapoport was on hand for the proceedings, and shortly afterwards was called into a meeting with NFL Network executives. 

He didn’t know he was interviewing for a job until he asked just why he had been summoned. He expressed his lack of television experience to the executives, who said the network would teach him everything he needed to know. 

Once the meeting concluded, Rapoport called his wife, who he had met while living in Starkville, Mississippi, and told her what had just happened. She tempered his expectations, warning him not to get his hopes up as he remained optimistic. One month later, Rapoport received a job offer and found himself moving once again – this time to the Lone Star State.

“I hired an agent and moved to Dallas and basically spent the next year reporting on the Cowboys and some other things being very, very bad at TV, but learning and eventually figuring it out,” Rapoport said. “At the time, this guy, Eric Weinberger, who was our boss, kind of mentioned to me the possibility of transitioning [me] from reporter to insider.”

Rapoport acknowledged that he did not have the contacts necessary to effectively work as a league insider for a national outlet, but through his years of experience, he knew how to network and he was ready and willing to take the challenge. 

Once he began the new position, Rapoport, along with reporter Michael Silver, was on the road for Thursday Night Football and contributed to its pregame and halftime coverage. While his television skills improved, Rapoport was hard at work bolstering his contacts and took somewhat of a geographical approach. 

Every time he arrived in a new city, he would contact anyone and everyone he could conjure up, including general managers, scouts and head coaches. If he could not schedule a meeting time with them, he would introduce himself by roaming the sidelines at practices and before games. He engaged in a similar practice before the NFL Draft Combine, training camps and the Super Bowl along with other premier events, always staying focused on the task at hand.

“It probably took me five or six years to get a baseline of sources where if something happened, I had someone to call,” Rapoport said. “And then it took me a couple more years to get to the point where I would know before a lot of people when something was about to happen. It’s all a multi-step process, and just [the] layering and layering and layering of sources is really the sort of engine that drives this thing.”

Ian Rapoport always attempts to triangulate his sources to verify information before he releases it publicly. There is no guarantee sources are always truthful or acting in a professional manner. Therefore, it is incumbent on a journalist to ensure the validity of content before publishing it themselves. 

“If you’re only right some of the time, then none of it is really worth it,” Rapoport expressed, “because then you say something and they’re like, ‘Well, wow, that’s a big story if this is true.’ The whole point of doing this is when I pop up on TV or when people see my Twitter alerts or whatever, they have to know that it’s true – they have to know.”

One day, Rapoport was having a conversation with a source and discovered through their conversation that Rob Gronkowski had informed the New England Patriots that he would return to the game of football under the stipulation he be traded to the Tampa Bay Buccaneers to reunite with quarterback Tom Brady. There had been much speculation pertaining to Gronkowski’s future after he had worked as an NFL analyst with FOX Sports, and now Rapoport realized he had a monumental scoop – that is, if it was true. Within six minutes, Rapoport verified the story with three sources, contacted his editor and reported to the world Gronkowski’s intentions. The story was picked up virtually everywhere.

“I just think about the job all the time, and I make little lists for myself of things that I need to track down, and I just make a lot of phone calls for it,” Rapoport said. “When I’m working, when I’m not working – my brain is still going on overdrive. It ends up just a brain full of football thoughts, and then I spend the rest of the time trying to figure out what I can learn from it.”

Working for a league-owned entity can sometimes epitomize an inherent conflict of interest. For Rapoport however, he has found working at NFL Network to be hassle-free. He knows, however, the nature of his job means he will not be universally liked.

“Whatever you do, you’re going to report and the people you report on are going to be happy or upset or neutral – or whatever it is,” Rapoport said. “I’m never going to criticize a referee, for instance, because that’s a nuanced thing and people might say, ‘NFL criticizes referees.’ I’m never going to do that, but I wouldn’t do that anyway.”

Rapoport continues to appear on a variety of external media outlets, perhaps most notably The Pat McAfee Show, which recently concluded its “Up to Something Season.” The grand conclusion of the proceedings was McAfee announcing he would be bringing his show to ESPN’s linear and digital platforms starting in the fall. 

While McAfee is retaining creative control and has expressed on multiple occasions that his show will not be changing, many have wondered whether insiders employed by other networks will be able to continue making appearances. It is an answer Rapoport himself does not know, nor has he asked about.

“When the news broke, my phone blew up with all sorts of people saying all sorts of different things,” Rapoport said. “I have no idea. I really don’t.”

Even so, Rapoport is elated for McAfee and his team taking the next step in their show’s journey and is genuinely glad to see them succeed. He does not think McAfee’s goal was to reshape sports media, but rather to cultivate a distinctive sports talk program built for fans and today’s generation of consumers.

“You get to know someone and you think they’re a good person and you respect the way they work. Some people have success and some people have a little success and some people don’t. It’s really rare to see someone who has every bit of success that’s essentially possible and deserves every bit of it, and that’s kind of how I thought about Pat. It’s really cool, honestly. He’s built it himself.”

It was on McAfee’s show where another prominent football insider – Mike Florio of ProFootballTalk and NBC Sports – said it would be a matter of “when,” not “if” the NFL would have games seven days per week. While devoted football fans like Rapoport are open to such a proposition, he is not sure the league would ever go that far. 

“I don’t even know that it would affect my schedule that much,” he said. “It sort of doesn’t matter. I’ll report all year round anyway.”

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Face-to-Face Sales Meetings Have Never Been More Valuable

“With the increase in virtual meetings, new buyer preferences, limited time, and better tech, we have our work cut out to get the F2F.”

Jeff Caves

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When did you last attend a face-to-face (F2F) in-person sales call? Let’s imagine for a second.

In New York, Sarah, a determined sports radio salesperson, got tired of chasing a major client for months. Despite her calls, emails, and text, she couldn’t break through to get a meeting. 

Throwing caution to the wind, Sarah decided to go for it. She loaded her deck and took her burning desire via airplane to Florida to make the pitch. She showed up unannounced at the client’s office and startled the decision-maker. She was given the meeting and won over the client, getting a substantial annual contract and a movie deal in Hollywood. 

We have all seen that storyline. F2F meetings used to be the obvious choice over a phone call, and most buyers were open to that idea. We even conducted market trips to meet our buyers in person and create better relationships. 

With the increase in virtual meetings, new buyer preferences, limited time, and better tech, we have our work cut out to get the F2F. Lots of us work and listen from home. 

Gartner Research points out that live, in person selling is superior to virtual selling in financial services or, as I think, in radio sales. Now, prospecting new clients F2F is much more difficult. You have never met them, you don’t know who you are looking for, and gatekeepers and remote decision-makers make walk-ins more challenging. 

How about getting out and seeing your current or former clients F2F? 65% of outside account executives attain quota, 10% more often than inside reps. Here are some simple strategies to get outside and F2F:

STAY IN TOUCH

Turn the sales faucet on ‘drip’ and contact your current clients with whatever works: phone calls, emails, or texts. Tell them you are checking in to see if anything has changed, give them a local business lead, or share your latest insight on their favorite team. When doing so, tell them you want to meet F2F and go deep into the next quarter’s ad plan or a new idea to get them back on the air. They may start looking forward to your communication. 

GET FORMAL 

Schedule an annual review ahead of their busiest time of year to review the upcoming messaging in ads. Go over what worked or didn’t last year. Share a success story of a similar advertiser in another market or show them a new opportunity that fits. 

Be upfront that with F2F, we can get more specific, work with better feedback, and partner on hitting their goals. Be the person who looks ahead and helps keep your client focused.

EXCLUSIVE EXPERIENCES

Organize workshops for your current clients. Teach that about streaming, OTT, or Google ads. Get your digital person involved. Let them know you are bringing in other local businesspeople they may want to know or network with and meet F2F! A Mortgage broker may want to meet a realtor who wants to meet a wealthy local businessperson interested in meeting the local head coach. Stand out as a leader in the industry and watch clients brag about working with you. 

HIT A TRADE SHOW

Attend trade shows where your current clients will be. This will show you are serious about their business and want to stay current so you can learn and earn. Set up a meeting over coffee or a drink. Share what you learned. 

CAE

Client Appreciation Events held at your town’s most meaningful events or places. Do whatever it takes to get hospitality tents at big games and concert suites to show appreciation and bond with your current clients. Host a luncheon at the hottest new local restaurant. Focus on providing an atmosphere or experience everyone wants, but not many can attend. Be the exclusive person in town.

GET PERSONAL REFERRALS

Leverage your existing client relationships to seek referrals. Do it in person. Tell them you want to see them and ask for help and advice. Ask for introductions to potential new clients they know, and you will be surprised how much they like working with you. 

DELIVER DIGITAL 

Bring your Digital manager to them and do a free review of their SEO, PPC, whatever. Working off your client’s pc and bringing them an expert at no charge or obligation is much easier. Watch your partnership grow by providing so much expertise at no extra expense. 

Don’t forget the value of F2F meetings. It’s a great way to build trust, connect, and unlock new opportunities. We are in a people business doing business with tons of local directs who still make most of their money serving retail customers F2F. Let’s get out and sell! 

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All Jason Timpf Needed Was A Moment of Clarity

“I didn’t know it until after I was hired, but they said they played my video for Colin and he knew right away that I could do this.”

Tyler McComas

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There was once a time when Jason Timpf always included Colin Cowherd in his commute to work. As he made his morning drive to a sales job at Verizon, The Herd was appointment listening each morning for Timpf. The ex-college basketball player would marvel at Cowherd’s ability to make relatable references and break down all of the same basketball games he would watch the night before. 

One of the unique things Timpf can remember from listening to The Herd during that time was Cowherd saying if FOX ever put someone in front of him, he could tell in five seconds if that individual had the skills to be a host. It was far from a hot take on the Lakers, but still a distinct moment that stuck with Timpf for many years. Little did he know at the time but Cowherd would soon give a five-second evaluation of Timpf’s career.

Jason Timpf was a late-bloomer in basketball. He played college hoops at an NAIA school in Utah, but not until his third year, after being a regular student the first two. After graduating, he pursued a basketball career overseas in India. However, after the league folded, he left the game for a normal job in the States.

There was a real desire for Timpf to get into the sports media business, but he was having difficulties finding the right fit. He wanted advice on the best way to start, but the tips he received just didn’t feel like the right initial path.

“I’d hear, hey, go bang on a radio station’s door and ask if you can work the soundboard,” said Timpf. “Or, try to go to a journalism school. Another big one that everyone was doing was the SB Nation blogs and FanSided blogs. I briefly tried to do that a little bit. But none of it was materializing the way that I had hoped.”

But then the lightbulb went off for Timpf and it happened during the middle of a podcast interview. In October of 2020, Jason Maples of Blue Wire reached out to Timpf to talk hoops on his podcast. It was in the middle of that interview when it all made sense. It felt exactly like the camaraderie he enjoyed with his old teammates and friends talking basketball. It was relaxed, fun and what he used to do for enjoyment. The perfect fit had just found Timpf organically. 

“It was, ‘this is it,’” said Timpf. “‘This is how I want to do it.’ It was like a moment of clarity. Like, this is the way I want to talk about the game. Fortunately, I was working in real estate at the time, so I was super flexible, so I literally was just trying to fake it until I made it.”

While Timpf was grinding away on his new platform choice, he was constantly putting out his content on social media. For a handful of years, he had used Twitter as an outlet for basketball talk – not because he was trying to build his brand, but because it was his preferred method of sharing his takes during and after basketball games. 

“My wife actually played basketball in college but she, like a lot of people, got out of it and was like, ‘actually I’m so sick of basketball, since it’s all I did growing up, that I’d rather not talk about it,’” laughed Timpf. 

As Timpf had built up years of basketball takes on Twitter, he also built up followers. Not a crazy amount, but enough to have regular interactions with several basketball fans. He had no idea at the time, though he remembers occasionally interacting with him, but one of his followers in the beginning was Logan Swaim, who just happens to be Head of Content at The Volume.

Being such a huge fan of Cowherd, Timpf was absolutely familiar with The Volume, a company started by the FOX Sports Radio host. In fact, during his first plunge into podcasts, he quickly took note of how much success The Volume was having with instant reaction and video content. He wanted to emulate what they were doing and would host a Twitter Space after each Lakers game.

Swaim kept up with Timpf’s journey and continued to be impressed with what he saw. He was so impressed, in fact, that a video eventually made it in front of Cowherd’s eyes. It was the moment Timpf had always heard about while driving to his job at Verizon. Cowherd was about to make a declaration on Timpf’s abilities. 

“I didn’t know it until after I was hired, but they said they played my video for Colin and he knew right away that I could do this,” Timpf said. “That was a huge boost of confidence for me, because it meant somebody I deeply respected believed I could work in this business.”

Timpf made his dream come true. He was offered a job by The Volume hosting Hoops Tonight. As much of a dream as it was when he was initially hired, the experience since has been nothing but ideal for Timpf. He gets to cover his favorite sport the way he wants to cover it. 

“When I first started and Logan and I were structuring out the show, he kinda viewed it as my show would be the slower, more methodical pace, where I work through my thought process of a game. And also that I’d be a guest on other Volume shows for more conversational podcasts. I really wanted to break down pick and roll coverage. It’s just going to take me a while, so trying to do that in a debate show format or conversational format can get hard. It’s a place where I can let more of my crazy depth out. And I can also have a side format where it’s more conversational.”

Timpf has learned prep for podcasts is one of the biggest elements to being successful. As Hoops Tonight continues to draw impressive numbers over audio and YouTube, he’s figured out the best method to prepare for a long-form podcast where he’s hosting solo. 

“I digest the game from the simple concept of how the game was won,” said Timpf. “Where was it won? There’s 100-something possessions in this game, there’s seven different storylines and several runs and sequences and sways in momentum, but what’s the one? Usually I’ll target that first in the opening segment of the show.

“While I’m watching the game I’ll take ancillary notes. About five minutes before I record, I sift through everything I’ve written down and limit it down to the things I think are most important. But generally the flow of the show is how the game was won.”

The whole experience has been gratifying and a full-circle moment in many ways for Timpf. Not only has it been vindicating to do things his way and see it become a success, but he’s gotten to do it with someone who he considers an idol.

Sure, Timpf always envisioned growing up he would be talking to Cowherd as a pro athlete, but talking to him as a colleague is certainly the next best thing. So when he got the call to talk with Cowherd during last year’s West Conference Finals, he didn’t hesitate.

“I was so incredibly nervous, as you could imagine,” laughed Timpf. “But I immediately remember him making me feel comfortable and confident. It immediately calmed me down.

“This is probably my favorite part of the entire experience, I think a lot of people think that these networks try to shove people in certain directions and The Volume has given me such freedom to cover the game exactly the way I want to and nobody is telling me to say crazy stuff. Nobody is pushing me in certain directions, it’s like total creative freedom. The way that Logan and Colin have been letting me do me, so to speak, has been so cool. To see my version of what I want it to look like makes me feel vindicated for talking about it the way I want to.”

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